Front Office Executive/Guest Relation Executive

Vihang Infrastructure; Thane; On-site; INR 240,000 - 420,000; Full time

Job summary

Vihang Group is seeking a well-presented Front Desk Executive / Guest Relation Executive to manage the front desk at our Thane Sales Office. The role requires professional appearance, strong communication, and a customer-centric approach.

Note: Saturday and Sunday work is compulsory, with a weekday off as per business requirements. Real estate experience is preferred, and coordination with Sales, CRM, and Admin teams is essential.

Qualifications

• HSC or graduate with 2+ years front desk experience.
• Excellent communication and interpersonal skills.
• Professional grooming and customer-service mindset.
• Real estate / sales office experience preferred.

Responsibilities

• Welcome visitors and assist customers, channel partners professionally.
• Handle calls, visitor entries, appointments, and front-desk activities.
• Coordinate with Sales, CRM, Administration, and Senior Management.
• Manage meeting arrangements and ensure a professional customer experience.
• Maintain front-office records and support day-to-day Sales Office administration.
• Handle confidential information with discretion.
• Coordinate with housekeeping, security, and facility teams.

Skills

Communication

Organizational skills

MS Office

Discretion

Customer service

Education

HSC / Graduate

Tools

CRM

Job description

Job Title: Front Desk Executive/Guest Relation Executive (Female candidate preferred)

Location: Thane Ghodbunder Road

Department: Administration

Saturday & Sunday Working: Compulsory
Weekly Off: Weekday / As per business requirements

Job Summary:

We, Vihang Group, are looking for a well-presented, confident, and customer-oriented Front Desk Executive / Guest Relation Executive to manage the front desk and guest relations at our Sales Office.

Key Responsibilities:

• Welcome and assist customers, visitors, and Channel Partners professionally.
• Handle calls, visitor entries, appointments, and front-desk activities.
• Coordinate with Sales (Sourcing & Closing), CRM, Administration, and Senior Management.
• Manage meeting arrangements and ensure a professional customer experience.
• Maintain front-office records and support day-to-day Sales Office administration.
• Handle confidential information with discretion.
• Coordinate with housekeeping, security, and facility teams.

Key Skills & Competencies:

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• High level of discretion and confidentiality
• Proficiency in MS Office (Word, Excel, Outlook)

Qualification & Experience:

• HSC / Graduate.
• 2+ years of experience in Front Desk / Reception / Guest Relations / Administration.
• Excellent communication and interpersonal skills.
• Pleasant personality, professional grooming, and customer-service mindset.
• Good knowledge of MS Office.
• Real Estate / Sales Office experience preferred.

Note : Saturday & Sunday working is compulsory.

Weekly off will be provided on a weekday.