Front Desk Receptionist

Techno Power Enterprises; North 24 Parganas District; On-site; INR 300,000 - 450,000; Full time

Job summary

Rausheena Udyog Ltd. seeks a Receptionist cum Travel Executive to manage front office operations and coordinate travel for employees and management.

The ideal candidate will have strong communication, a professional appearance, 5 years of relevant experience, and proficiency in MS Office, with fluency in English, Hindi, and Bengali.

Qualifications

• Graduate in any discipline.
• Minimum 5 years of experience in Front Office Management and Travel Coordination.
• Proficiency in MS Office (Word, Excel).
• Experience in flight, train, hotel, and cab booking processes.
• Strong verbal and written communication in English, Hindi, and Bengali.

Responsibilities

• Attend and manage incoming calls, emails, and visitor inquiries professionally.
• Coordinate domestic and international travel bookings and itineraries.
• Liaise with travel agencies, airlines, hotels, and vendors.
• Maintain visitor records, reception registers, and office documentation.
• Support HR and admin with routine coordination and events.

Skills

Front Desk Management

Travel Coordination

Customer Service

Communication Skills

Education

Bachelor's degree

Tools

MS Office

Booking Platforms

Job description

About the Role

Rausheena Udyog Ltd. is seeking a smart, professional, and customer-oriented Receptionist cum Travel Executive to manage front office operations and coordinate official travel arrangements for employees and management. The ideal candidate should possess excellent communication skills, a pleasant personality, and hands‑on experience in travel booking and administrative support.

Key Responsibilities

Front Office & Reception Management

• Attend and manage incoming calls, emails, and visitor inquiries professionally.
• Welcome visitors, clients, vendors, and guests and guide them appropriately.
• Maintain visitor records and reception registers.
• Handle courier dispatches, incoming mail, and office correspondence.
• Ensure the reception area is clean, organized, and presentable at all times.
• Coordinate meeting room bookings and visitor appointments.

Travel Management

• Arrange domestic and international travel bookings, including air tickets, train tickets, hotel accommodations, and local transportation.
• Coordinate travel itineraries for employees, senior management, and guests.
• Liaise with travel agencies, airlines, hotels, and transport vendors.
• Maintain travel records, booking confirmations, and travel expense documentation.
• Ensure cost-effective travel planning while adhering to company policies.
• Handle last‑minute travel changes and emergency travel requirements.

Administrative Support

• Assist HR and Administration departments in routine office coordination activities.
• Maintain records, files, and office documents.
• Support event coordination, meetings, and corporate visits.
• Prepare travel reports and administrative MIS as required.

Eligibility Criteria

• Graduate in any discipline.
• Minimum 5 years of experience in Front Office Management and Travel Coordination.
• Proficiency in MS Office (Word, Excel).
• Experience in flight, train, hotel, and cab booking processes.
• Good verbal and written communication skills in English, Hindi, and Bengali.
• Professional appearance and pleasant personality.
• Ability to multitask and work under deadlines.

Preferred Candidate Profile

• Female candidates will be preferred.
• Strong interpersonal and customer service skills.
• Excellent organizational and coordination abilities.
• Ability to maintain confidentiality and professional decorum.

Key Skills

• Front Desk Management
• Travel Coordination & Booking
• Visitor Management
• Administrative Support
• Communication Skills
• MS Office
• Vendor Coordination
• Documentation & Record Keeping
• Customer Service

Reporting To

Manager HR & Administration

Rausheena Udyog Ltd. is an equal opportunity employer and encourages qualified candidates to apply.