Executive - Travel & Front Office

Econz IT Services Pvt. Ltd.; Bengaluru; On-site; INR 400,000 - 560,000; Full time

Job summary

Econz IT Services Pvt. Ltd. in Bengaluru seeks an Executive - Front Office & Travel to manage front-office operations and coordinate domestic and international travel requirements.

The role covers handling visitors, calls, appointments, and reception activities while arranging flights, hotels, visas, and travel documentation. The ideal candidate will possess strong communication skills, attention to detail, and the ability to coordinate multiple travel and front-office tasks efficiently.

Qualifications

• Bachelor’s degree in Business Administration, Travel & Tourism, Hospitality, or a related field.
• 2–4 years of experience in front office, travel coordination, reception, or similar roles.
• Hands-on experience in domestic and international travel bookings.
• Good understanding of flight, hotel, transportation, and visa coordination.
• Familiarity with travel booking platforms and travel management tools.
• Proficiency in MS Office, particularly Word, Excel, and Outlook.
• Good spoken and written communication skills.
• Professional grooming and strong interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple requests and manage time-sensitive requirements.
• Strong coordination and vendor-management skills.
• Ability to work independently and handle urgent travel and front-office requirements effectively.

Responsibilities

• Manage end-to-end domestic and international travel arrangements, including flights, hotels, transportation, and travel itineraries.
• Coordinate with travel agencies, airlines, hotels, and other vendors to ensure timely and cost-effective travel arrangements.
• Handle travel requests, approvals, cancellations, rescheduling, and travel-related queries, also having the ability to manage last-minute changes.
• Coordinate visa applications and ensure all required travel documentation is in place.
• Arrange travel and logistics for business meetings, conferences, client visits, offsites, and company events.
• Monitor travel expenses, maintain travel records and invoices, and ensure compliance with company travel policies.
• Manage day-to-day front-office and reception operations, ensuring a professional and welcoming experience for visitors.
• Welcome and assist visitors, clients, candidates, and business partners, and maintain visitor records.
• Handle incoming calls, emails, courier deliveries, meeting room coordination, guest arrangements, and general inquiries, directing them to the appropriate teams.
• Coordinate appointments, visitor access, and meeting room arrangements while maintaining a professional and organized reception area.
• Maintain Travel records & necessary MIS for reporting & documentation.

Skills

Front office management

Travel coordination

Vendor management

Communication skills

Time management

Education

Bachelor’s degree in Business Administration / Travel & Tourism / Hospitality

Tools

Travel booking platforms

MS Office

Job description

We are looking for a professional, organized, and customer-focused Executive - Front Office & Travel to manage front-office operations and coordinate domestic and international travel requirements. The role will be responsible for managing visitors, calls, appointments, and reception activities while handling end-to-end travel arrangements, including flights, hotels, transportation, visas, itineraries, and travel documentation.

The ideal candidate should have excellent communication and interpersonal skills, strong attention to detail, and the ability to coordinate multiple travel and front-office requirements efficiently.

Responsibilities

• Manage end-to-end domestic and international travel arrangements, including flights, hotels, transportation, and travel itineraries.
• Coordinate with travel agencies, airlines, hotels, and other vendors to ensure timely and cost-effective travel arrangements.
• Handle travel requests, approvals, cancellations, rescheduling, and travel-related queries, also having the ability to manage last-minute changes.
• Coordinate visa applications and ensure all required travel documentation is in place.
• Arrange travel and logistics for business meetings, conferences, client visits, offsites, and company events.
• Monitor travel expenses, maintain travel records and invoices, and ensure compliance with company travel policies.
• Manage day-to-day front-office and reception operations, ensuring a professional and welcoming experience for visitors.
• Welcome and assist visitors, clients, candidates, and business partners, and maintain visitor records.
• Handle incoming calls, emails, courier deliveries, meeting room coordination, guest arrangements, and general inquiries, directing them to the appropriate teams.
• Coordinate appointments, visitor access, and meeting room arrangements while maintaining a professional and organized reception area.
• Maintain Travel records & necessary MIS for reporting & documentation.

Requirements

• Bachelor’s degree in Business Administration, Travel & Tourism, Hospitality, or a related field.
• 2-4 years of experience in front office, travel coordination, reception, or a similar role.
• Hands-on experience in domestic and international travel bookings.
• Good understanding of flight, hotel, transportation, and visa coordination.
• Familiarity with travel booking platforms and travel management tools.
• Proficiency in MS Office, particularly Word, Excel, and Outlook.
• Good spoken and written communication skills.
• Professional grooming and strong interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple requests and manage time-sensitive requirements.
• Strong coordination and vendor-management skills.
• Ability to work independently and handle urgent travel and front-office requirements effectively.

Ideal Personality

• Calm under pressure
• Highly responsive
• Pleasant with employees/visitors
• Detail oriented
• Doesn't need constant supervision