Front Desk Receptionist

The Innkeeping Co. Hotels; Jaipur; On-site; INR 223,200 - 334,800; Full time

Job summary

A leading hotel company in Jaipur seeks a Guest Service Associate (GSA) for the Front Office to create warm first impressions and ensure efficient guest experiences. Responsibilities include check-in/check-out management, handling reservations, and responding to inquiries. Ideal candidates are organized, skilled in communication, and possess basic knowledge of front office systems. This is an entry-level full-time position for residents of Jaipur.

Qualifications

• Friendly, professional, calm under pressure, and attentive to detail.
• Preference shall be given to residents from Jaipur.

Responsibilities

• Warmly welcome guests and manage check-in/check-out.
• Handle reservations, room assignments, and billing.
• Respond promptly to guest inquiries, requests, and concerns.
• Provide information about hotel facilities and local attractions.
• Coordinate with housekeeping, maintenance, and other teams for guest needs.

Skills

Strong communication and guest service focus

Organized and able to multitask

Basic knowledge of front office systems (PMS)

Job description

Guest Service Associate (GSA) – Front Office at The Innkeepeing Co in Jaipur, is responsible for creating warm first impressions and ensuring smooth, efficient guest experiences from arrival to departure.

Core Responsibilities

• Warmly welcome guests and manage check‑in/check‑out.
• Handle reservations, room assignments, and billing.
• Respond promptly to guest inquiries, requests, and concerns.
• Provide information about hotel facilities and local attractions.
• Coordinate with housekeeping, maintenance, and other teams for guest needs.

Key Skills

• Strong communication and guest service focus.
• Organized and able to multitask.
• Basic knowledge of front office systems (PMS).

Personal Qualities

• Friendly, professional, calm under pressure, and attentive to detail.

Preference shall be given to residents from Jaipur.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industry

• Hotels and Motels