Front Desk Receptionist

Vidya Niketan; Gurugram District; On-site; INR 279,000 - 446,000; Full time

Job summary

Vidya Niketan is seeking a smart, professional Admin Executive / Front Office Executive to manage front desk operations and support day-to-day administrative activities.

The role involves handling visitors, calls, correspondence, records, coordination, and general office administration.

Qualifications

• Basic communication and interpersonal skills.
• Good command of English and Hindi.
• Good telephone etiquette and visitor-handling skills.
• Proficiency in MS Office, MS Excel, Google Sheets, Email and Internet.
• Strong coordination and organizational skills.
• Good documentation and record-maintenance skills.
• Professional attitude with a pleasant personality.
• Ability to multitask and work under pressure.
• Good problem-solving and time-management skills.

Responsibilities

• Manage the reception/front desk and ensure a professional and welcoming environment.
• Greet and assist students, parents, visitors, guests, faculty, and staff.
• Handle incoming and outgoing calls and direct to the concerned person/department.
• Handle visitor management and maintain visitor records.
• Respond to general enquiries and provide information.
• Coordinate appointments, meetings, and visitor schedules.
• Receive and distribute courier, letters, documents, and other official communications.
• Maintain front office registers and records.
• Support day-to-day administrative and office operations.
• Coordinate with departments for smooth workflow and maintain reports.

Skills

Communication

Interpersonal skills

English & Hindi

Telephone etiquette

Coordination

Organizational skills

Documentation & records

Multitasking

Time management

Tools

MS Office

MS Excel

Google Sheets

Email

Internet

Job description

Job Summary

We are looking for a smart, professional, and well-organized Admin Executive / Front Office Executive to manage front desk operations and support day-to-day administrative activities. The candidate will be responsible for handling visitors, calls, correspondence, records, coordination, and general office administration.

Key Responsibilities

Front Office Responsibilities

• Manage the reception/front desk and ensure a professional and welcoming environment.
• Greet and assist students, parents, visitors, guests, faculty, and staff.
• Handle incoming and outgoing calls and direct them to the concerned person/department.
• Handle visitor management and maintain visitor records.
• Respond to general enquiries and provide appropriate information.
• Coordinate appointments, meetings, and visitor schedules.
• Receive and distribute courier, letters, documents, and other official communications.
• Maintain proper front office registers and records.

Administration Responsibilities

• Support day-to-day administrative and office operations.
• Coordinate with different departments for smooth workflow.
• Maintain office records, documents, files, registers, and reports.
• Assist in managing office stationery and other administrative requirements.
• Coordinate with vendors/service providers whenever required.
• Assist in arranging meetings, events, official activities, and other institutional requirements.
• Prepare basic reports and maintain Excel/Google Sheets records.
• Support HR/Admin activities such as attendance records, employee documentation, joining formalities, and other administrative work.
• Ensure timely completion of assigned administrative tasks.
• Perform other duties assigned by the management.

Required Skills

• Basic communication and interpersonal skills.
• Good command of English and Hindi.
• Good telephone etiquette and visitor-handling skills.
• Proficiency in MS Office, MS Excel, Google Sheets, Email, and Internet.
• Strong coordination and organizational skills.
• Good documentation and record-maintenance skills.
• Professional attitude with a pleasant personality.
• Ability to multitask and work under pressure.
• Good problem-solving and time-management skills.