Front Desk Executive (Centre Operations)

Gala Projects Llp; Mumbai; On-site; INR 250,000 - 400,000; Full time

Job summary

Gala Projects Llp in Mumbai seeks a proactive Front Desk Executive to manage the reception and deliver exceptional client service. You will interact with clients, members and visitors, and support organisation-wide administration and centre operations.

Key duties include handling calls, visitor management and meeting room services, while coordinating with the Centre Manager and team to maintain a welcoming, efficient environment for all guests and staff.

Qualifications

• Education: Graduate or Diploma in hotel/hospitality or related field.
• 2–4 years in Front Desk, Reception, Customer Service or Office Admin.
• Excellent communication and customer service skills.

Responsibilities

• Manage front desk, greeting clients, members and visitors.
• Handle calls, inquiries and administration tasks.
• Coordinate with Centre Manager and team for centre operations.
• Provide meeting room services and ensure a welcoming environment.

Skills

Front desk

Client interaction

Visitor management

Administration

Meeting room services

Centre operations

Education

Graduate

Diploma

Hotel Management

Hospitality Management

Job description

Responsible for managing the front desk, client/member interaction, visitor Management, calls, administration, meeting room services & centre operations. Work closely with the Centre Mgr. + team and welcoming for all clients, members, & visitors.

Required Candidate profile

Education: Graduate / Diploma / Hotel Management / Hospitality Mgt.

Experience: 2–4 years in Front Desk, Reception, Customer Service, Office Administration, Hospitality, or Centre Operations.