FRONT DESK EXECUTIVE

Evarastaffing; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Evarastaffing is seeking a Front Desk Executive in Gurugram to coordinate consultations, handle inquiries, and uphold brand standards. You will manage the front desk, guest relations, and front office tasks while ensuring prompt, cordial client service and personal recognition.

The role requires 3+ years in hospitality or related service industries, strong English/Hindi and regional language communication, excellent telephone courtesy, and a presentable, target-driven professional.

Qualifications

• 3+ Experience in Hospitality or service Industry, entertainment, media, corporate.
• Good & Pleasing Communication Skills in English, Hindi and Regional language (Specific to the work location).
• Excellent telephone courtesy & client handling skill.
• Routine operations management knowledge.
• Should be highly motivated & result oriented.
• Should be comfortable with target-based role
• Strong client management skills
• Presentable.
• Candidate with proper dedication towards Front Office would be preferred along with the given criteria in the job description.

Responsibilities

• Coordinate with Consultant in Studio and book consultation to meet their individual targets & earn incentives.
• Handling inquiries on phone as well as on emails.
• Ensure that all the Brand Standards are followed.
• Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition
• Manage front Office task and Guest Relations personnel.
• Compile statistics for front office and provide reports relating to that area
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
• Prepare efficient work schedule for Front Office Staff.

Skills

Pre-sales

Communication skills

B2C

Front office

Job description

Job Description For Front Desk Executive

• Coordinate with Consultant in Studio and book consultation to meet their individual targets & earn incentives.
• Handling inquiries on phone as well as on emails.
• Ensure that all the Brand Standards are followed.
• Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition
• Manage front Office task and Guest Relations personnel.
• Compile statistics for front office and provide reports relating to that area
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
• Prepare efficient work schedule for Front Office Staff.

Desired Candidate Profile

• 3+ Experience in Hospitality or service Industry, entertainment, media, corporate
• Good & Pleasing Communication Skills in English, Hindi and Regional language (Specific to the work location).
• Excellent telephone courtesy & client handling skill.
• Routine operations management knowledge.
• Should be highly motivated & result oriented.
• Should be comfortable with target-based role
• Strong client management skills
• Presentable.
• Candidate with proper dedication towards Front Office would be preferred along with the given criteria in the job description.

Skills: pre sales,communication skills,b2c,front office