Front Desk Executive And Receptionist

CIEL HR; Surat; On-site; INR 201,000 - 279,000; Full time

Benefits offered by this job

Sunday shifts

Job summary

CIEL HR seeks a proactive Front Desk Executive to manage the reception, greet visitors, handle calls and emails, and direct visitors to the sales or management team.

The role also covers customer coordination for property visits, maintaining records, answering queries about projects, amenities, location and availability, with Sundays work expected and a weekly off on a different day.

Qualifications

• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Confident, proactive, and reliable.
• Ability to multitask and stay organized.

Responsibilities

• Welcome and attend to visitors, clients, property buyers, and vendors.
• Handle incoming calls, emails, and general enquiries.
• Direct visitors to the concerned sales/management team.
• Coordinate with customers for property visits and appointments.
• Maintain visitor and customer records.
• Answer basic customer queries about projects, amenities, location, and availability.
• Follow up with customers to ensure timely responses.
• Administrative support and sales assistance.

Skills

Good communication skills

Well-groomed and presentable

Smart and confident personality

Multitasking ability

Job description

Role & responsibilities

Manage Front Desk & Reception

• Welcome and attend to visitors, clients, property buyers, and vendors.
• Handle incoming calls, emails, and general enquiries.
• Direct visitors to the concerned sales/management team.
• Maintain a professional and welcoming reception area.

Customer Coordination

• Coordinate with customers for property visits/site visits and appointments.
• Maintain visitor and customer records.
• Handle basic customer queries and provide information about projects, amenities, location, and availability.
• Follow up with customers as required and ensure timely responses.

Sales Support

Administrative Responsibilities

Preferred candidate profile

• Good communication skills
• Well-groomed and presentable
• Smart and confident personality
• Multitasking ability
• Comfortable working on Sundays; weekly off can be taken on another day