Front Desk Executive

Gaursons india Pvt. Ltd.; Uttar Pradesh; On-site; INR 558,000 - 670,000; Full time

Benefits offered by this job

Health insurance

Job summary

Gaursons india Pvt. Ltd. welcomes guests and provides a professional reception experience, coordinating registrations, meetings, and guest logistics.

You will interface with Admin, Housekeeping, Security and other teams to ensure seamless services for visitors and VIPs. The role involves arranging hospitality, handling calls, maintaining guest logs, and assisting in organising corporate events. A customer-focused, well-presented professional is essential for this in-person position based in

Qualifications

• Experience in managing receptionist duties and guest interactions.
• Strong communication and professional presence required.
• Ability to coordinate with multiple departments to ensure guest satisfaction.

Responsibilities

• Welcome and assist guests, visitors, clients, and senior management.
• Manage reception activities, visitor registrations, meeting room bookings, and guest coordination.
• Coordinate with Admin, Housekeeping, Security and other departments for seamless services.
• Arrange hospitality services including refreshments, accommodation, transportation and travel assistance for guests and VIPs.
• Handle incoming calls, inquiries and correspondence, directing to appropriate departments.
• Maintain visitor records, guest logs and related admin documentation.
• Support organization of corporate events, meetings, conferences and management visits.
• Ensure reception areas are clean and well-presented at all times.
• Address guest concerns and resolve issues promptly to maintain a positive experience.
• Assist in preparing MIS reports and maintaining guest management records.

Skills

Front desk

Customer service

Communication

Hospitality

Job description

* Welcome and assist guests, visitors, clients, and senior management personnel, ensuring a professional and pleasant experience.

* Manage reception activities, visitor registrations, meeting room bookings, and guest coordination.

* Coordinate with Admin, Housekeeping, Security, and other departments to ensure seamless guest services.

* Arrange hospitality services including refreshments, accommodation, transportation, and travel assistance for guests and VIP visitors.

* Handle incoming calls, inquiries, and correspondence, directing them to the concerned departments.

* Maintain visitor records, guest logs, and related administrative documentation.

* Support the organization of corporate events, meetings, conferences, and management visits.

* Ensure reception and guest areas are maintained to the highest standards of cleanliness and presentation.

* Address guest concerns and ensure timely resolution to maintain a positive experience.

* Assist in preparing MIS reports and maintaining records related to guest management and administrative activities.

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

• Health insurance

Work Location: In person