Front Desk Coordinator

Nextenti Tech Private Limited; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Nextenti Tech Private Limited in Hyderabad is seeking a friendly Front Desk Executive to manage front office operations, answer inquiries, handle calls, and ensure a positive visitor experience. The role focuses on scheduling, visitor records, and providing accurate information about services and procedures.

The ideal candidate will be graduation-qualified with strong communication skills and a customer-focused approach, supporting multiple departments from the front desk at our Madhapur office.

Responsibilities

• Attend and direct incoming phone calls to the concerned departments.
• Coordinate with customers regarding appointments, inquiries, and service updates.
• Handle tele-calling for follow-ups and confirmations.
• Assist customers with information about services and procedures.
• Maintain visitor records and front desk documentation.
• Schedule and manage appointments efficiently.

Skills

Graduation

Job description

Job Description

We are looking for a friendly and professional Front Desk Executive to manage front office operations, assist customers, handle incoming calls, and ensure a positive experience for all visitors. Key Responsibilities Attend and manage incoming phone calls and direct them to the concerned departments. Coordinate with customers regarding appointments, inquiries, and service updates. Handle tele-calling activities for customer follow-ups, appointment confirmations, and feedback collection. Assist customers by providing accurate information about services and procedures. Maintain visitor records and front desk documentation. Respond to customer queries through phone, email, and in-person interactions. Schedule and manage appointments efficiently.

Location

madhapur, Hyderabad, Telangana, India 500081

Qualification

graduation

Department

General