Front Desk Administrator

Vijaya Management; Pune District; On-site; INR 180,000 - 300,000; Full time

Job summary

Vijaya Management in Pune is seeking a receptionist to manage front-desk activities, greet guests, and coordinate with multiple departments. The role includes handling calls, emails, travel bookings, and basic HR support for hires and payroll changes.

The ideal candidate will have excellent communication skills in English, Marathi, and Hindi, strong organizational abilities, and a professional appearance. A graduate with MS Office proficiency is preferred.

Qualifications

• Solid written and verbal communication skills (English, Marathi, Hindi).
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills & Team Player.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Computer basic skills (Word, Excel, PPT).

Responsibilities

• Attend office guests, maintain hospitality and guest records.
• Manage daily phone calls and emails; maintain contact database.
• Address communications and resolve timely issues like bill payments and porting.
• Handle general correspondence and inward/outward reports.
• Coordinate for courier with all departments.
• Keep reception area tidy with necessary stationery and materials.
• Provide basic information in-person and via phone/email.
• Arrange travel bookings as required.
• Support directors' office administration and maintain director records.
• Assist HR with new hires, terminations, transfers and payroll changes.
• Greet and welcome guests, direct visitors to appropriate person.
• Answer, screen and forward incoming calls.
• Receive, sort and distribute daily mail/deliveries.
• Maintain reception security and logbook.
• Perform clerical duties like filing and photocopying.
• Perform tasks assigned by HR Head.

Skills

Communication skills

Greet visitors

Phone handling

Time management

Education

Graduate degree

Tools

MS Office

Job description

Role & responsibilities

Roles & responsibilities:

• To attend office guest, maintain good hospitalities and maintain guest records.
• To be responsible for communication, handle daily phone calls, E-mails. Maintain contact Database.
• To address communication, resolve issue on timely i.e. Bill payment, Porting.
• To do general correspondence effectively Inward & outward reports.
• To coordinate for courier with all departments.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures etc.)
• Provide basic and accurate information in-person and via phone/email
• To do travel booking – As & When required.
• To maintain smoothly directors office administration.
• To maintain records of Directors in systematic ways.
• Assist HR Dept. to Process new hires, terminations, transfers, promotions, leave of absence and existing employee changes related to payroll.
• Greet and welcome guests/visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Perform all other tasks assigned by the HR Head.

Preferred candidate profile

Male / Female, Any graduate.

• Professional attitude and appearance.
• Solid written and verbal communication skills (English, Marathi, Hindi).
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills & Team Player Skill.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Computer basic skills ( Word, Excel, PPT)