Front Desk

CANDIIDUS International School; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

A prominent educational institution in Hyderabad is seeking a Front Desk professional to manage visitor interactions and provide administrative support. The ideal candidate will have a Bachelor's degree, excellent communication skills, and experience in a customer-facing role. Responsibilities include greeting visitors, managing inquiries, and maintaining student records. This full-time position requires a professional demeanor and ability to multitask effectively.

Qualifications

• Prior experience in a school or customer-facing role (1–3 years).
• Professional appearance and demeanor.
• Fluency in English; knowledge of other languages (a plus).

Responsibilities

• Greet and assist visitors, students, parents, and staff.
• Manage the reception area to ensure a welcoming environment.
• Maintain accurate records of student attendance and procedures.

Skills

Excellent communication skills

Interpersonal skills

Proficient in MS Office

Ability to multitask

Education

Bachelor’s degree or equivalent

Tools

School management software

Job description

Join to apply for the Front Desk role at CANDIIDUS International School

Job Purpose
To be the first point of contact for visitors, parents, and staff while providing administrative and clerical support to ensure the smooth functioning of the school’s front office.

Location: Hyderbad
Reports to: Principal
Employment Type: Full-time

Key Responsibilities

Front Desk Management
Greet and assist visitors, students, parents, and staff in a professional and courteous manner.
Answer and direct phone calls to the appropriate departments.
Manage the reception area to ensure a welcoming and organized environment.

Communication & Coordination
Handle general inquiries via phone, email, or in person.
Distribute messages, notices, circulars, and mail to staff and students.
Liaise with internal departments and external vendors as needed.

Student & Parent Interaction
Assist parents and visitors with check-in/check-out procedures.
Maintain accurate records of student attendance, late arrivals, and early dismissals.
Support with student admission and orientation procedures, as needed.

Administrative Support
Maintain visitor logs and ensure compliance with school security protocols.
Manage courier dispatch and receipt.
Assist with scheduling appointments and school events coordination.
Provide basic clerical support including data entry, filing, and document preparation.

Technology & Systems
Use school software systems for attendance, communication, and scheduling.
Update contact information and databases regularly.

Qualifications & Skills
Bachelor’s degree or equivalent (preferred)
Prior experience in a school or customer-facing role (1–3 years)
Excellent communication and interpersonal skills
Professional appearance and demeanor
Proficient in MS Office and basic IT tools
Ability to multitask and remain calm under pressure
Knowledge of school management software (desirable)
Fluency in English; knowledge of other languages (a plus)

Working Conditions
Office hours typically align with school timings (e.g., 8:00 AM – 4:00 PM).
Must be punctual and reliable.
Occasional extended hours during school events or admissions season.

Personal Attributes
Friendly and approachable
Discreet and trustworthy
Detail-oriented and organized
Culturally sensitive, especially in a diverse international school environment

CANDIIDUS International School is an equal opportunities employer and welcomes applications from diverse candidates.