Front Desk Executive

Podar Education Network; Noida; On-site; INR 223,200 - 334,800; Full time

Job summary

A leading education network in Noida is seeking an entry-level Receptionist to be the first point of contact for parents and visitors at the school. The role involves managing inquiries, coordinating admission processes, and maintaining communication with families, ensuring a welcoming and professional environment. Candidates should possess excellent communication skills and customer service orientation, with experience in front office roles preferred.

Qualifications

• Experience as a Receptionist or Front Office staff.
• Proficient with office equipment (EPABX, IT, printers).
• Professional appearance and attitude.

Responsibilities

• Be the first point of contact for parents and visitors.
• Follow up and counsel parents during admission cycles.
• Manage phone calls and greet visitors.

Skills

Communication skills

Customer service orientation

Multitasking

Resourceful problem-solving

Time management

Tools

Office equipment

Job description

1 week ago Be among the first 25 applicants

Podar International School, Nagpur Koradi(Godhani)

REPORTING TO

Functional Reporting - General Manager (Administration) keeping AO in loop

PURPOSE OF JOB

To serve visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.

KEY RESPONSIBILITIES:

• To be the first point of contact in the premises for parents and others.
• During admission cycle from Oct to May, follow up, counsel parents, and convert inquiries to admissions.
• Handle phone calls pleasantly and professionally to provide information and promote the school’s image.
• Manage the telephone message system.
• Greet visitors in a friendly manner.
• Respond proactively to inquiries for referrals and directions.
• Forward information requests and messages to appropriate staff.
• Contact parents for emergency messages.
• Maintain, sort, and distribute letters/couriers/post.
• Provide admission kits to students/parents.
• Work on CRM leads to counsel prospective parents for admissions.
• Generate CRM reports and discuss with principal biweekly during admission season.
• Maintain records of admission kits and pass them to school and management authorities.
• Receive CRM training from the HO team leader.
• Perform other duties as assigned.
• Assist the school admin office as needed and instructed.
• Support student and staff attendance recording.
• Handle incoming and outgoing mail for the school.

SKILLS:

• Experience as a Receptionist or Front Office staff.
• Proficient with office equipment (EPABX, IT, printers).
• Professional appearance and attitude.
• Excellent communication skills.
• Resourceful and proactive problem-solving abilities.
• Multitasking and time management skills.
• Customer service orientation.
• Security awareness.

KEY CUSTOMERS:

Internal/External

External and Internal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative, Customer Service, Management

Industries

• Primary and Secondary Education, Human Resources, Staffing and Recruiting