Fresher Bulk Hiring - International Voice Process - Night Shift

Conduent; Bengaluru; On-site; INR 257,000 - 312,000; Full time

Job summary

Conduent in Bengaluru is hiring for a Customer Support Executive for International Voice Process (inbound calls). The role requires excellent English speaking and writing skills and involves night shifts aligned to US time zones.

You will provide product and service information to customers, identify issues to escalate to supervisors, and respond to inquiries within defined turn-around times. Freshers start at 23,000 INR per month, with experienced candidates earning up to 28,000 INR.

Qualifications

• Good English verbal and written skills.

Responsibilities

• Handle customer inquiries via inbound calls.
• Provide product and service information to customers.
• Identify and escalate issues to supervisors.
• Respond to customer issues on TAT.

Skills

English proficiency

Job description

JD: -

1. Customer Support International Voice Process (Inbound calls)
2. Willing to work in night shifts (US time zones
3. Good English verbal and written skills required.
4. Preferred candidates willing to work with International BPO Industry
5. Provide product and service information to customers.
6. Identify and elevate issues to supervisors.
7. Respond to customer's issues on TAT.

Documents to Carry: -

• A hard copy of your updated resume
• Valid photo ID proof( Aadhar and PAN)
• Passport Size Photograph
• Hardcopy / Printout of photo ID proof( Aadhar and PAN)

Salary: -

23000 per month for freshers and upto 28000 per month for experienced.

Shift: -

Night Shift, Work from office

Location: -

ITPL, Whitefield, Bangalore