International Customer Care Executive - Night Shift (BPO)

JobShop; Bengaluru; On-site; INR 246,000 - 335,000; Full time

Benefits offered by this job

2-Way Cab Facility

Night shift allowance

Performance-based incentives

5-day working week

2 rotational weekly offs

Career growth opportunities

International work environment

Job summary

JobShop, India's largest BPO recruitment company, is hiring Customer Support Executives for an International Voice Process based in Bengaluru. This role involves handling customer queries, providing product/service information, processing orders, and resolving issues with professionalism.

Working from office in Bengaluru, night/rotational shifts, 5 days a week with off rotations. Freshers are welcome; experienced candidates with voice process experience are preferred.

Qualifications

• Freshers welcome
• Customer service/voice process experience preferred
• Excellent English communication skills
• Comfortable working in night/rotational shifts
• Basic computer knowledge
• Good customer handling and problem-solving skills

Responsibilities

• Handle customer queries through international voice support
• Assist customers with product/service information, orders, account-related queries, and general concerns
• Resolve customer issues professionally while maintaining high service quality

Skills

English communication

Customer service

Problem solving

Computer basics

Job description

JobShop Indias Largest BPO Recruitment Company

We are hiring Customer Support Executives for an International Voice Process supporting customers of a leading organization.

Job Role

• Handle customer queries through international voice support.
• Assist customers with product/service information, orders, account-related queries, and general concerns.
• Resolve customer issues professionally while maintaining high service quality.

Job Details

• Location: Bengaluru
• Process: International Voice Customer Support
• Work Mode: Work From Office
• Shift: Night / Rotational Shift
• Working Days: 5 Days Working | 2 Rotational Off

Salary

• Freshers: 22,000 + 4,000 Night Shift Allowance + Incentives
• Experienced: 26,000 + 4,000 Night Shift Allowance + Incentives

Benefits

• 2-Way Cab Facility as per company policy
• Night shift allowance
• Performance-based incentives
• 5-day working week
• 2 rotational weekly offs
• Career growth opportunities
• International work environment

Eligibility

• Freshers are welcome!
• Customer service/voice process experience preferred.
• Excellent English communication skills.
• Comfortable working in night/rotational shifts.
• Basic computer knowledge.
• Good customer handling and problem-solving skills.