Customer Support Associate - International Voice Process | Top MNC
Glorious Hr Services
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Benefits offered by this job
Job summary
Glorious Hr Services in Bengaluru is seeking an International Voice Process Customer Service Executive to handle US-timezone voice support. Freshers can apply, with night shift in US hours, five-day workweek and fixed weekends off, located in Bangalore.
Responsibilities include handling customer queries, providing timely resolutions, and maintaining service quality while following process guidelines. Immediate joining is preferred.
Qualifications
- UG and graduate can apply
- Excellent English Communication Skills (B2 Level Required)
- Willingness to work in Night Shifts (US Time Zones)
- Immediate joiners preferred
Responsibilities
- Handle inbound/outbound customer queries via voice support
- Provide accurate and timely resolution to customer concerns
- Maintain high customer satisfaction and quality standards
- Adhere to process guidelines and compliance requirements
Skills
Education
Job description
Freshers Hiring
Location: Bangalore
We are hiring for an International Voice Process (US Shift) in Bangalore. This is a great opportunity for candidates looking to start their career in the BPO/Customer Service domain with a reputed organization.
Role: Customer Service Executive International Voice
Shift: Night Shift (US)
Working Days: 5 Days Working - Sat & Sun Fixed off
- Additional Bonus + Performance Incentives
- Night Shift Allowances
- 2-Way Cab Facility Provided
- Handle inbound/outbound customer queries via voice support
- Provide accurate and timely resolution to customer concerns
- Maintain high customer satisfaction and quality standards
- Adhere to process guidelines and compliance requirements
- UG and graduate can apply
- Excellent English Communication Skills (B2 Level Required)
- Willingness to work in Night Shifts (US Time Zones)
- Immediate joiners preferred
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