FOS Executive - Collections - Patna

Igssl; Buxar; Presencial; INR 180 000 - 320 000; Tempo integral

Resumo da oferta

Igssl in Bihar, India seeks a full-time Debt Collection Associate to manage collections across multiple financial products. The role involves visiting clients, maintaining CRM records, and negotiating payment plans.

Fresh graduates or candidates with 1–3 years of field collections are welcome, with strong communication and negotiation skills essential. Excellent organizational abilities and the capacity to work independently are needed to ensure compliance with relevant regulations and to

Qualificações

• Graduate in any stream (preferred).
• 0-1 year work experience; freshers or 1-3 years in field collections.
• Debt collection experience across various financial products is a plus.
• Strong communication and negotiation skills.

Responsabilidades

• Debt Collection: collect overdue payments for PL/Home Loan/Vehicle Loan/MSME/LAP/Credit Cards by visiting clients at their address.
• Account Management: maintain accurate records of collection activities and client interactions in the CRM.
• Negotiation: negotiate payment plans and settlements in line with policies and client capabilities.
• Compliance: ensure adherence to applicable debt collection laws and regulations.
• Customer Service: address client inquiries and disputes professionally to foster relationships.

Conhecimentos

Good communication

Negotiation skills

Formação académica

Graduate degree

Ferramentas

CRM software

Collection software

Descrição da oferta de emprego

• Date Opened 06/08/2026
• Job Type Full time
• Work Experience 0-1 year
• Country India
• Postal Code 802101

Job Description

• Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc. & should be capable enough to collect the overdue payments by visiting clients at the given address.
• Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system.
• Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities.
• Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices.
• Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships.
• Qualifications: Graduate in any stream or a related field (preferred).
• Young energetic freshers or experience in field collections (1-3 years).
• Good communication and negotiation skills.
• Proficiency and experience with collection software.
• Ability to work independently and manage time effectively.