Floor Coordinator

Suraksha Diagnostics; Paschim Bardhaman; On-site; INR 450,000 - 650,000; Full time

Job summary

Suraksha Diagnostics is seeking a capable Clinic Operations Manager to supervise daily floor operations and staff at our centers. You will ensure smooth patient flow, coordinate with doctors, technicians, phlebotomists and front office teams to deliver efficient service and high patient satisfaction.

The ideal candidate has 3–5 years of experience in clinic management or hospital operations, strong communication and team leadership, and basic MIS/PC skills to support inventory, billing and

Qualifications

• Graduate in any discipline.
• 3-5 years of experience in clinic management, hospital operations or retail outlet management.
• Healthcare industry experience preferred.
• Good communication, coordination and team management skills.
• Basic computer and MIS knowledge.

Responsibilities

• Supervise daily floor operations and staff management.
• Ensure smooth patient flow, queue management and minimal waiting time.
• Coordinate with doctors, technicians, phlebotomists and front office teams.
• Handle patient queries, grievances and complaints.
• Monitor staff attendance, grooming, cleanliness and service quality.
• Ensure proper inventory management and adherence to SOPs.
• Support billing operations and coordinate with different departments.

Skills

Communication skills

Coordination

Team management

Basic computer skills

MIS knowledge

Education

Graduate in any discipline

Tools

MS Office

MIS software

Job description

Role & responsibilities

• Supervise daily floor operations and staff management.
• Ensure smooth patient flow, queue management and minimal waiting time.
• Coordinate with doctors, technicians, phlebotomists and front office teams.
• Handle patient queries, grievances and complaints.
• Monitor staff attendance, grooming, cleanliness and service quality.
• Ensure proper inventory management and adherence to SOPs.
• Support billing operations and coordinate with different departments.

Preferred candidate profile

• Graduate in any discipline.
• 3-5 years of experience in clinic management, hospital operations or retail outlet management.
• Healthcare industry experience preferred.
• Good communication, coordination and team management skills.
• Basic computer and MIS knowledge.