Floor Coordinator

Indira Ivf Hospital; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Indira IVF Hospital is seeking an experienced administrator to oversee center operations, HR coordination, and compliance. The role includes license management, asset maintenance, and vendor coordination to ensure smooth daily activities.

The candidate should have 3-5 years of relevant hospital administration experience and an MBA/MHA or equivalent degree, with strong organizational and cross-functional collaboration skills.

Qualifications

• MBA in Hospital Management/MHA or relevant field with 3-5 years of experience.

Responsibilities

• Maintain mandatory licenses for centers and support timely renewals with Zonal Heads.
• Oversee maintenance of center equipment (DG, UPS, RO, Sonography, AC) and renew AMCs; ensure timely vendor payments.
• Maintain ART Bank records confidentiality, coordinate travel arrangements, ensure SOP-compliant documentation before pickup, and manage donor/ANC records.
• Serve as HR SPOC for the center: manage joining formalities, transfers, employee records, and coordinate with Marketing, IT, and B2B Sales.
• Ensure clinical compliance per QAI/RTAC; conduct quarterly drills, manage outsourced staff, and oversee cleaning checklists and background verifications.

Education

MBA in Hospital Management/MHA / Bachelor in relevant field

Job description

Responsibilities

• License Renewal Statutory Obligations : Maintain all mandatory license for respective centers provide support to Zonal Heads and Unit Managers to ensure the timely renewal of all center licenses and statutory compliances.
• Repairs, Maintenance Documentation : Ensure proper maintenance of all center equipment and machinery, such as DG, UPS, RO, Sonography Machine, AC, etc., including timely renewal and monitoring of AMCs for each, Also timely submission of all vendor invoices follow up for payment, Ensure the centers Ambience and overall hygiene are well-maintained at all times, Upkeep the Fire equipment at your respective centers and maintain fire related documents eg. Fire Noc, Form B, Form A etc.
• HIS Management : Ensure strict confidentiality of ART Bank records and adherence to established policies, Coordinate effectively with the travel facilitator for all related arrangements, Verify that all required documents, as per SOP, are completed prior to any pickup, Maintain proper documentation, consent forms, and eligibility records for donor selection and subsequent procedures, Coordinate in a timely manner with the ART Bank Accounts Team regarding facilitation charges for travel facilitators, Ensure timely data entry of all ANC details and scan uploads in the HIS system, Ensure all required documents, as per SOP, are completed prior to patient/donor pickup.
• Centre Operation : Coordinate as the HR SPOC for the center, managing joining formalities, transfers, employee records, and other HR-related activities, Facilitate cross-functional coordination with departments such as Marketing, IT, B2B Sales, etc, Oversee daily center operations, ensuring proper upkeep, hygiene, and smooth execution of all administrative activities.
• Clinical Compliance : Ensure that all clinical compliances at the center are maintained in accordance with QAI/RTAC audit standards, Quarterly activities such as mock drills, water testing, safety committee meetings, etc., must be completed as per schedule to ensure overall center compliance, Outsource Staff Management: Conduct weekly training sessions for outsourced housekeeping and security staff, Verify monthly attendance by cross-checking biometric records. Monitor and ensure timely execution of the cleaning checklist and schedule, Follow up with agency for operational compliance, including background verification, staff vaccination, and periodic health check-ups.

Requirements

• MBA in Hospital Management/ MHA / Bachelor in relevant field 3-5 years of relevant experience