Fleet Manager

Ciel HR; Chennai District; On-site; INR 391,000 - 614,000; Full time

Job summary

Ciel HR in Chennai district is seeking a Fleet Manager to oversee end-to-end delivery operations, with 75% field work and 25% calling activities. You will onboard delivery executives daily, ensure FOD for new hires, collect benchmarking data, and lead daily DE meetings to monitor performance.

The role requires proactive problem-solving, strong engagement with field staff, and full ownership of the zone to drive activation and consistency in onboarding and support for DEs.

Qualifications

• Last mile delivery experience required.

Responsibilities

• Role involves 75% field work and 25% calling activities.
• Onboard a minimum of 2 Delivery Executives (DEs) daily.
• Ensure First Order Delivery (FOD) is completed for all new onboarded DEs.
• Collect competitor earning screenshots regularly for benchmarking.
• Conduct daily meetings with Delivery Executives (minimum 40 DEs per day).
• Drive engagement, performance improvement and resolve on-ground issues proactively.
• Fleet Manager to take full ownership of the zone, ensure onboarding, improve activation metrics and maintain strong engagement with DEs.

Skills

Last mile delivery

Job description

Role & responsibilities

• The role involves 75% field work and 25% calling activities.
• Daily onboarding of a minimum of 2 Delivery Executives (DEs) per day
• Ensure First Order Delivery (FOD) is completed for all newly onboarded DEs.
• Collect competitor earning screenshots regularly for benchmarking purposes.
• Conduct daily meetings with Delivery Executives (minimum 40 DEs per day).
• Drive engagement, performance improvement, and resolve on-ground issues proactively.
• The Fleet Manager is expected to take full ownership of the zone, ensure consistent onboarding, improve activation metrics, and maintain strong engagement with DEs.

Preferred candidate profile

Last mile exp is mandatory