File transfer - Support

Kiya.ai; Chennai, Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Kiya.ai is seeking support professionals for an Investment banking client in Mumbai. The role requires 3-7 years of experience in supporting complex platforms, including cloud infra and mainframe environments.

You will handle incidents, drive root cause analyses, and support stabilization of services across Linux/Windows ecosystems, with exposure to monitoring tools and security practices. The ideal candidate combines technical depth in cloud and mainframe domains with a proactive,

Qualifications

• Experience: 3-7 years in a support role.
• Experience in incident and problem management.
• Familiarity with mainframe ISPF/JCL/REXX.
• Hands-on with Linux and Windows systems.

Skills

Cloud & infra support

Incident management

Root cause analysis

Problem determination

Monitoring/observability

Mainframe ISPF/JCL/REXX

Linux knowledge

Windows knowledge

Python

Shell

Perl

PGP

Kubernetes

Docker

Axway Sentinel

Ansible Tower

CFT/XFB gateway

Secure transport

Tools

Kubernetes

Docker

Axway Sentinel

Ansible Tower

CFT/XFB gateway

ISPF/JCL/REXX

Python

Shell

Perl

PGP

Linux

Windows

Job description

Dear Candidates,

We are hiring Support candidates for our Investment banking client in Mumbai.

Experience : 3-7 years

Technical & Behavioral Competencies

• Cloud solutions (Iaas, Paas using Kubernetes, Docker)
• The knowledge of CFT/XFB gateway on windows and / or Linux
• Knowledge of Secure transport is a real plus
• You are a technician and have a strong interest in support activities.
• Experience in managing incidents and problems is an added advantage.
• Knowledge of Axway Sentinel (Monitoring tool for File Transfer).
• Knowledge of Ansible Tower
• PGP (Pretty Good Privacy).
• Knowledge of Python, shell, perl (Will be added advantage)
• Knowledge of Python, shell, perl (Will be added advantage)
• Operational knowledge of the mainframe, including ISPF, JCL and REXX
• Good knowledge of Linux and Windows
• Problem determination, workaround resolution, root cause analysis, major incident managements
• Operational knowledge of the mainframe, including ISPF, JCL and REXX
• Good knowledge of Linux and Windows
• Problem determination, workaround resolution, root cause analysis, major incident management