Field Service Engineer

Sun Teknolozy; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Sun Teknolozy in Bengaluru is seeking a field service engineer to provide technical support to customers via phone, email, or in-person. You will conduct site surveys, install and commission equipment, troubleshoot complex issues, and collaborate with internal teams to resolve concerns.

You will develop and maintain relationships with existing customers to ensure repeat business and drive service quality across installations and maintenance engagements.

Responsibilities

• Provide technical support and assistance to customers via phone, email, or in-person.
• Conduct site surveys and inspections to identify customer needs and provide solutions.
• Install, test, and commission equipment and systems.
• Troubleshoot and repair complex technical issues.
• Collaborate with internal teams to resolve customer complaints and concerns.
• Develop and maintain relationships with existing customers to ensure repeat business.

Job description

• Provide technical support and assistance to customers via phone, email, or in-person.
• Conduct site surveys and inspections to identify customer needs and provide solutions.
• Install, test, and commission equipment and systems.
• Troubleshoot and repair complex technical issues.
• Collaborate with internal teams to resolve customer complaints and concerns.
• Develop and maintain relationships with existing customers to ensure repeat business.