Field Sales Executive

Vyavsaay ERP; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

Vyavsaay ERP is seeking an experienced Field Sales Executive in Pune District, India to drive sales through a customer-oriented approach. Responsibilities include meeting with customers to generate revenue, sourcing and selling products, and managing customer relationships effectively.

Applicants should possess a degree in marketing or a related field, alongside strong negotiation skills and a proven sales record. Various benefits are expected to be offered.

Qualifications

• Bachelor's degree in marketing, communications, or business administration preferred.
• Certified Sales Professional (CSP) accreditation is advantageous.
• B2C/B2B/IT services sales experience required.

Responsibilities

• Meeting customers to generate revenue based on appointments.
• Sourcing potential customers for company products.
• Managing customer accounts to ensure satisfaction and repeat business.
• Handling customer complaints proactively.

Skills

Customer service

Consultative sales skills

Negotiation

Microsoft Office proficiency

Problem-solving

Organizational skills

Education

Bachelor's or associate's degree in marketing or related field

MBA or 1 year experience as Field Sales Executive/Sr. Executive

2 years experience in sales (for Graduates)

Job description

Job Description:

We are looking to hire an experienced, customer-oriented Field Sales Executive/Sr. Executive to achieve sales targets through a consultative approach. The Field Sales executive’s responsibilities include sourcing, selling, cross‑selling or up‑selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all appointments/calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

Roles and Responsibilities:

• Meeting customers to generate revenue on all appointments given by telesales team
• Sourcing potential customers to persuade them to purchase company products and services
• Calling existing customers to persuade them to upgrade services/packages
• Accurately recording details of customers’ purchase orders
• Processing all customer purchases accordingly
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Developing and sustaining solid relationships with customers to encourage repeat business
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences
• Maintaining sales ratio of 60% (Telesales team appointment) and 40% self‑generated appointment/references
• Handling existing customers’ complaints proactively
• Continually meeting or exceeding daily and monthly targets with respect to revenue generation

Skills and Qualification:

• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred
• Certified Sales Professional (CSP) accreditation is advantageous
• MBA (Min 1 year Experience) or Graduates (Min 2 Year Experience) proven working record as a Field Sales Executive/Sr. Executive
• B2C/B2B/IT services sales experience needed
• Proficiency in all Microsoft Office applications
• Strong negotiation and consultative sales skills
• Excellent organizational and problem‑solving skills