Field Installation and Service Engineer India - Bangalore-based

Laitram Machinery; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Laitram Machinery, a division of Laitram, LLC, is seeking a Field Service Engineer to service and manage Indian accounts, lead field installations and training, and optimize equipment performance. Bangalore preferred.

The role requires 7+ years in machine manufacturing or service, with electrical/controls PLC experience, and the ability to travel 50-70% domestically and internationally. You will work with customers and internal teams to deliver value.

Qualifications

• 7+ years of work experience in machine manufacturing or service field.
• Experience reading mechanical/electrical drawings; schematic reading is a plus.
• Minimum 2 years knowledge of Electrical, Controls, PLC (Schneider) and automation systems.
• Ability to travel 50–70% domestically and internationally; willing to work weekends/holidays as required.
• Must lift up to 75 lbs., climb ladders, and work in tight spaces.

Responsibilities

• Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment
• Lead mechanical and electrical subcontractors engaged by Laitram Machinery
• Train customers to operate, maintain and optimize equipment performance
• Plan and perform trials to optimize equipment performance and demonstrate value
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements
• Provide insightful technical feedback to the Company’s Engineering and R&D departments to improve equipment performance and value
• Assist our commercial team in selling of the Company’s food processing equipment and services

Skills

Field service engineering

Electrical & mechanical installation

Schematic drawings reading

PLC (Schneider) knowledge

Travel readiness 50-70%

Customer training & support

Excel & Word proficiency

Tools

Microsoft Excel

Microsoft Word

Job description

Laitram Machinery, a division of Laitram, LLC, is looking for a technical, energetic and self-reliant Field Service Engineer to service and manage its Indian accounts. This is a key role assuming primary responsibility for regional customer relations, field installations and training, and equipment optimization services. Occasional overseas travel required. Our Technicians & Engineers are the “Face of Laitram Machinery” to our customers. Preferred location is Bangalore.

Laitram, L.L.C, a global company, offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. We offer opportunities for continuous improvement, and career advancement. To learn more about our company culture, philosophy, and benefits, please visit our Careers website.

Responsibilities

• Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment
• Lead mechanical and electrical subcontractors engaged by Laitram Machinery
• Train customers to operate, maintain and optimize equipment performance
• Plan and perform trials to optimize equipment performance and demonstrate value
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements
• Provide insightful technical feedback to the Company’s Engineering and R&D departments to improve equipment performance and value
• Assist our commercial team in selling of the Company’s food processing equipment and services

Requirements

• 7+ years of work experience
• Working experience in the machine manufacturing industries and already in the service field.
• Ability to understand and work from mechanical and electrical drawings, schematic reading will be an advantage
• Minimum of 2 years Electrical, Controls, PLC (Schneider) and Automation Systems knowledge and experience.
• Ability to independently install, troubleshoot and repair mechanical/electrical equipment and control systems
• Ability to read and understand manufacturer’s drawings and manuals to “self-teach” new technology
• Strong mechanical skills in installation and assembling bearings, gearboxes, motors, conveyors, etc.
• Experience in optimization and alignment of mechanical parts like rollers, chains, etc. Knowledge in welding and drilling is a plus.
• Strong organizational and time management skills with high level of attention to detail
• Effective communication (verbal and written) and relationship skills
• Proficient with Excel and Word
• Positive, confident outlook with an entrepreneurial, problem-solving personality
• Ability to travel extensively (50-70%) both domestically and internationally and work weekends, holidays and overtime when required
• Able to perform all essential job requirements identified in the Functional Job Description for this position, including the ability to safely lift up to 75 lbs., climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis.
• Valid driver’s license and good driving record