Field Application Supervisor

DKK Industrial Products India; Chakan, Bengaluru, Delhi, Gurugram District; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

Provident Fund

Life Insurance

Accident Insurance

Cell phone reimbursement

Paid sick time

Paid time off

Job summary

DKK Industrial Products India invites applications for the role of Field Application Supervisor in Chakan, Pune. The selected candidate will conduct product trials at customer locations, demonstrate suitability, and assist in generating orders.

You will train customer personnel, prepare detailed trial reports, and provide feedback with comparisons as needed. Occasional travel to other states may be required; a two-wheeler is preferred.

Qualifications

• Diploma/ITI/BE/BTech in Metallurgy (preferred).
• Freshers or candidates with 1–2 years of experience preferred.
• Willingness to travel across Pune and nearby locations; travel to other states occasionally.

Responsibilities

• Conduct trials of company products at customer locations and support order generation.
• Train customer personnel on proper use of products.
• Prepare and submit test/trial and visit reports after trials.
• Follow up on product trials and provide feedback with comparisons when required.
• Assist in fabrication of spray systems per designs and support installation at customer sites.
• Train and supervise customers in operation of spray systems and equipment.
• Attend customer complaints and provide necessary support.

Skills

Fast learner

Good interpersonal skills

Analytical and problem-solving

Basic mathematical skills

Good email writing

Time management

Excellent communication

Education

Diploma/ITI/BE/BTech in Metallurgy (preferred)

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Position: Field Application Supervisor

Department: Sales & Service
Reporting To: Regional Manager
Location: Chakan, Pune

Job Responsibilities

• Conduct trials of company products at customer locations, demonstrate product suitability, and support order generation.
• Train customer personnel on the proper use of company products, wherever required.
• Prepare and submit detailed test/trial and customer visit reports after completion of trials.
• Follow up on product trials/applications and provide feedback, including detailed comparative statements wherever required.
• Submit regular activity reports to the reporting manager and ensure copies of relevant customer correspondence are shared with the company.
• Assist the Technical Supervisor in the fabrication of spray systems and other equipment as per company designs.
• Support the installation and commissioning of spray systems and other equipment at customer locations.
• Train and supervise customer personnel in the operation of spray systems and other equipment.
• Attend to customer complaints and provide necessary support as and when required.
• Perform any other duties or tasks assigned by the reporting manager as required.

Key Requirements

a) Freshers or candidates with 1-2 years of experience preferred.

b) Willingness to travel across Pune and nearby locations is essential for this role.

c) Candidate should be willing to travel to other states occasionally based on business requirements.

d) Candidates having their own two-wheeler would be preferred.

e) Should possess good communication skills with pleasing personality

f) Proficiency in written & spoken English

Should have good Computer skills in MS Word, MS Excel & MS Power Point

Educational Qualification

• Diploma / ITI/ BE/BTech in Metallurgy (preferred)

Key Skills

• Fast learner with a willingness to learn technical applications.
• Good interpersonal and communication skills.
• Analytical and problem-solving abilities.
• Ability to use basic measuring tools.
• Ability to work independently as well as in a team.
• Basic mathematical skills.
• Good email writing skills.
• Good time-management skills.

Compensation & Benefits

• Fixed Salary: 3 - 4 LPA
• Benefits: Provident Fund, Life Insurance, Accident Insurance, etc.

Other Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund