Field Technical Electrical Service Engineer

Vision Mechatronics; Thane District; On-site; INR 300,000 - 700,000; Full time

Benefits offered by this job

Health Insurance

Performance Bonus

Job summary

An established industry player is seeking a Technical Service Engineer to enhance customer satisfaction through effective problem resolution and technical support. In this dynamic role, you will coordinate technical visits, investigate product issues, and contribute to continuous improvement initiatives. The ideal candidate will possess strong relationship-building skills and a solid background in electrical, electronics, and mechanical disciplines. If you are flexible, open-minded, and thrive in a fast-paced environment, this opportunity is perfect for you to make a significant impact on customer operations and drive success.

Qualifications

• Strong relationship-building skills with senior management.
• Ability to function independently in dynamic environments.

Responsibilities

• Coordinate technical visits and resolve customer issues efficiently.
• Create work instructions for problem-solving and continuous improvement.

Skills

Relationship Building

Flexibility

Electrical Background

Electronics Background

Mechanical Background

Problem Solving

Job description

Job description

Responsibilities for technical service engineer:

• Coordinate technical visits at customer's site on a fair and reasonable time response.
• Perform investigation on possible causes for misapplication and act proactively to a solution, in order to restore customer's production.
• Create and revise periodically the work instructions for issues investigation and course of actions for problem solving.
• Contribute to the company’s continuous improvement process.
• Technical Support is tasked with resolving problems in the field, both directly to the customer and to the local field service engineer.
• Develop and maintain in-depth product knowledge of underlying technologies.
• Act as a technical liaison between the field service organization and the Engineering, Quality, and Manufacturing organizations to proactively identify, define, and prioritize complex product issues and to implement long term solutions.

Qualifications for technical service engineer:

• Excellent skills in building and maintaining relationships on different levels (up to senior management) within the industry internally.
• Flexible, open-minded attitude.
• Average to above electrical, electronics, and mechanical background.
• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands.

- Candidates from Central Line or nearby Thane location preferred.

- Immediate Joiners Preferred.

Job Types: Full-time, Permanent.

Requirements

Qualifications for technical service engineer:

• Excellent skills in building and maintaining relationships on different levels (up to senior management) within the industry internally.
• Flexible, open-minded attitude.
• Average to above electrical, electronics, and mechanical background.
• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands.

Benefits

Benefits:

• Health insurance.

Schedule:

• Day shift.

Supplemental Pay:

• Performance bonus.