Export Merchandiser – Workwear & Industrial Garments

Torpedo International; Unnao District; On-site; INR 300,000 - 540,000; Full time

Job summary

Based in Unnao, Torpedo International is seeking an Export Merchandiser for Workwear & Industrial Garments to manage end-to-end merchandising for international buyers. This on-site role collaborates with production, quality, and logistics to ensure timely order execution and shipment.

The ideal candidate has strong communication, merchandising and export experience, with ability to handle inquiries, prepare costings, track orders, and maintain documentation while researching market trends and

Qualifications

• Strong communication with international buyers and internal teams.
• Customer service to manage queries and ensure client satisfaction.
• Sales skills to support pricing and upselling of product lines.
• Retail and marketing knowledge of workwear and industrial garments.
• Experience in merchandising or export operations, preferably in garments, textiles, or safety products.
• Ability to manage multiple orders with attention to detail and follow-through.
• Proficiency in MS Office; familiarity with ERP/order management is a plus.
• Bachelor’s degree in Business, Apparel Merchandising, International Trade, or related field.
• Comfort working on-site in a manufacturing environment and collaborating with cross-functional teams.

Responsibilities

• Handle end-to-end merchandising for international buyers.
• Coordinate with production, quality, and logistics to ensure timely orders.
• Prepare costings and quotations.
• Track orders and monitor samples and approvals.
• Maintain accurate product and order documentation.
• Market research on global trends in industrial garments.
• Support marketing initiatives and build long-term customer relationships.

Skills

Communication

Customer service

Sales

Retail & marketing

Merchandising

Order management

MS Office

ERP familiarity

Attention to detail

Cross-functional collaboration

Education

Bachelor’s degree in Business, Apparel Merchandising, International Trade

Tools

ERP systems

Job description

Company Description

Torpedo International, founded in 2000, is a leading manufacturer and exporter of safety footwear and casual shoes, supplying products to over 28 countries. Equipped with state-of-the-art manufacturing technology, the company has an annual production capacity of more than 1 million pairs. It operates an in-house quality testing laboratory and holds ISO 9001 and SA8000 certifications, demonstrating strong commitments to quality, compliance, and ethical manufacturing. Torpedo International’s brand portfolio includes ERGON for casual footwear and TTORP for high-performance safety footwear, offering diverse solutions for global markets.

Role Description

The Export Merchandiser – Workwear & Industrial Garments will manage end-to-end merchandising activities for international buyers, with a focus on workwear and industrial apparel. This full-time, on-site role is based in Unnao and involves coordinating with production, quality, and logistics teams to ensure timely order execution and shipment. Daily responsibilities include handling buyer inquiries, preparing costings and quotations, tracking orders, monitoring samples and approvals, and maintaining accurate product and order documentation. The role will also involve market research on global trends in industrial garments, supporting marketing initiatives, and building long-term customer relationships in export markets.

Qualifications

• Strong Communication skills, including clear written and verbal interaction with international buyers and internal teams.
• Customer Service skills to manage buyer expectations, handle queries, and ensure high levels of client satisfaction.
• Sales skills to support pricing, negotiation, upselling of product lines, and development of new business opportunities.
• Retail and Marketing skills to understand product positioning, branding, and market trends in workwear and industrial garments.
• Experience in merchandising or export operations, preferably in garments, textiles, or safety products.
• Ability to manage multiple orders simultaneously, with strong attention to detail and follow-through.
• Proficiency in MS Office and basic data management; familiarity with ERP or order management systems is an advantage.
• Bachelor’s degree in Business, Apparel Merchandising, International Trade, or a related field, or equivalent professional experience.
• Comfort working on-site in a manufacturing environment and collaborating with cross-functional teams.