Export Coordinator

Keka Inc.; Chennai District; On-site; INR 400,000 - 560,000; Full time

Job summary

Keka Inc. in Chennai seeks an Export Coordinator to manage documentation, coordinate with CHA and freight forwarders, and ensure timely shipments. You will work with Planning, Production, Quality, Finance, Procurement and Sales to fulfill orders and maintain accurate records.

The role leverages advanced Excel, ERP and Power BI to improve reporting and operational efficiency, with a focus on compliance and timely MIS updates for management visibility.

Qualifications

• Graduates with Commerce, Logistics or International Business background.
• 2–5 years of experience in Export Coordination / International Logistics.
• Strong coordination, detail orientation and stakeholder management.
• Proficient with Excel (Advanced) and PowerPoint for reporting.
• Familiarity with ERP/BI reporting tools is a plus.

Responsibilities

• Manage day-to-day export documentation including Commercial Invoice, Packing List, Shipping Bill, Bill of Lading, Certificate of Origin, etc.
• Coordinate with CHA, freight forwarders, shipping lines, customs, and other external partners for smooth shipment execution.
• Track export shipments and ensure on-time dispatch and documentation.
• Coordinate with Planning, Production, Quality, Finance, Procurement, and Sales teams for timely order fulfillment.
• Ensure all export documentation is accurate and compliant with statutory and customer requirements.
• Maintain proper export records and keep shipment status updated; prepare MIS reports and dashboards for management.
• Identify delays, gaps, and process issues and work towards resolving them.
• Use Excel, ERP, Power BI, and AI tools to improve reporting and efficiency.
• Support management with MIS, presentations, and business review reports.

Skills

Export documentation

Coordination

MS Excel (Advanced)

Power BI

ERP systems

Data analysis

Stakeholder management

Education

Commerce / Logistics / International Business degree

Tools

ERP systems

Power BI

Reporting tools

Job description

• Manage day-to-day export documentation including Commercial Invoice, Packing List, Shipping Bill, Bill of Lading, Certificate of Origin, etc.
• Coordinate with CHA, freight forwarders, shipping lines, customs, and other external partners for smooth shipment execution.
• Track export shipments and ensure on‑time dispatch and documentation .
• Coordinate with Planning, Production, Quality, Finance, Procurement, and Sales teams for timely order fulfillment.
• Ensure all export documentation is accurate and compliant with statutory and customer requirements.
• Maintain proper export records and keep shipment status updated. Maintain traditional data, Cataloguing reports based on Clients.
• Prepare daily, weekly, and monthly MIS reports related to shipments, orders, and export performance. Populate dashboards for all reports for management view.
• Identify delays, gaps, and process issues and work towards resolving them.
• Use Excel, ERP, Power BI, and AI tools to improve reporting and make processes more efficient.
• Support management with MIS, presentations, and business review reports .

What Can Be Expected From You

• Good knowledge of export documentation and international trade processes .
• Understanding of FOB, CIF, EXW, DDP and other Incoterms .
• Strong coordination and follow‑up skills.
• Good working knowledge of MS Excel (Advance Excel) and PowerPoint .
• Exposure to ERP / Power BI / reporting tools is preferred.
• Ability to analyse data and identify operational gaps.
• Good communication and stakeholder management skills.
• Strong attention to detail and ownership of tasks.
• Ability to manage multiple shipments across multiple clients and deadlines simultaneously.
• A proactive approach to solving documentation and logistics‑related issues.

What We Are Looking For

• Graduate / Post Graduate in Commerce, Logistics, International Business, or a related field .
• 2–5 years of experience in Export Coordination / Export Documentation / International Logistics .
• Someone who is organised, detail‑oriented, and comfortable working in a fast‑paced business environment.

Success in This Role

You will be successful in this role when export documentation is accurate, shipments move on time, issues are resolved proactively, and the team has clear and timely export MIS and visibility.