Executive - Vendor Operations (Pudukkottai)

Eagle Fleet Services; Pudukkottai; On-site; INR 250,000 - 380,000; Full time

Job summary

Eagle Fleet Services in Pudukkottai, Tamil Nadu seeks a Vendor Relations Executive with 2-3 years of experience to manage vendor leads, convert opportunities, and ensure timely collection of supporting documents. You will maintain files and records and monitor vendor login activity daily, providing guidance to keep processes smooth.

You will assist vendor teams with administrative tasks, handle vendor complaints, coordinate with the Vendor Manager, and ensure compliance with company policies and

Qualifications

• 2-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles.
• Superior listening, verbal, and written communication skills (Tamil and English).
• Ability to handle stressful situations appropriately.
• Lead conversion and convincing skills.

Responsibilities

• Follow vendor leads and convert them effectively; collect supporting documents on time.
• Maintain required files and records.
• Monitor vendor login performance daily and educate to maintain proper login.
• Provide technical and administrative support to vendor teams.
• Handle vendor complaints and provide timely information.
• Conduct regular cab inspections.
• Report updates and issues to Vendor Manager.
• Uphold and adhere to company policies and procedures.

Skills

Lead conversion

Customer service

Communication skills

Tamil & English bilingual

Stress management

Job description

• Follow attachment walk in s Vendor Leads, Converting the leads effectively, Supporting Documents collection on time. Maintaining the required files and records.
• Following Vendors Login performance on daily basis. Follow and educate to maintain the Daily Login properly.
• Supporting the vendors towards all types technical supports related to the need.
• Deal with Vendor complaints or issues. Answer the Vendor phone calls and provide assistance share the required information.
• Cab inspection to be conducted on regular basis.
• Support vendor teams with various administrative tasks.
• Report any updates issues that need addressing to the Vendor Manager.
• Uphold and Adhere company policies and procedures.

Job specifications

• 2-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Tamil and English)
• Ability to handle the stressful situation appropriately
• Lead Conversion Convincing skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.