Executive - Vendor Operations (Karaikudi)

Eagle Fleet Services; Karaikudi; On-site; INR 300,000 - 420,000; Full time

Job summary

Eagle Fleet Services in Karaikudi, Tamil Nadu, India, invites applications for a Vendor Support role. The incumbent will follow vendor leads, convert inquiries, collect documents on time, and maintain records.

You will educate vendors on login performance, provide basic technical support, handle complaints, and assist with admin tasks while upholding company policies.

Qualifications

• 2-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles.
• Superior listening, verbal, and written communication skills (Tamil and English).
• Ability to handle stressful situations appropriately.

Responsibilities

• Follow vendor leads and convert them effectively.
• Collect supporting documents on time and maintain required files/records.
• Educate vendors on login performance and ensure daily login compliance.
• Provide technical support to vendors as needed.
• Handle vendor complaints or issues and provide timely assistance.
• Conduct cab inspections regularly.
• Assist vendor teams with administrative tasks.
• Report updates or issues to the Vendor Manager.
• Uphold and adhere to company policies and procedures.

Skills

Lead conversion

Customer service

Communication skills

Stress management

Job description

Job Description in brief:

• Follow attachment walk in s Vendor Leads, Converting the leads effectively, Supporting Documents collection on time. Maintaining the required files and records.
• Following Vendors Login performance on daily basis. Follow and educate to maintain the Daily Login properly.
• Supporting the vendors towards all types technical supports related to the need.
• Deal with Vendor complaints or issues. Answer the Vendor phone calls and provide assistance share the required information.
• Cab inspection to be conducted on regular basis.
• Support vendor teams with various administrative tasks.
• Report any updates issues that need addressing to the Vendor Manager.
• Uphold and Adhere company policies and procedures.

Job specifications

• 2-3 years of work experience in a relevant field.
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Tamil and English)
• Ability to handle the stressful situation appropriately
• Lead Conversion Convincing skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.