Executive - Service Sales

Tmeic Industrial Systems; Gurugram District, Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tmeic Industrial Systems in Gurugram invites applications for a Sales Coordination role in the aftermarket segment. You will coordinate with customers and internal teams to ensure timely execution of requirements for industrial electrical equipment.

The role emphasizes timely quotations, tracking inquiries, and growing aftermarket sales through spare parts, service contracts, and warranty extensions, with collaboration across Sales, Service, Engineering and SCM.

Qualifications

• 3 to 5 years of experience in Sales/After Market Sales Coordination for industrial products.
• B.Tech or BE in Electrical/EEE/Electronics.
• Experience in a service-oriented industry and long-term contracts.
• Knowledge of spare parts, warranties and service contracts.

Responsibilities

• Coordinate aftermarket sales activities with customers and internal teams.
• Submit quotations timely and track customer enquiries.
• Ensure smooth coordination between customers and Sales, Service, Engineering and SCM.
• Prepare accurate sales reports and follow up on pending activities.

Skills

Customer handling

Sales coordination

Communication skills

Cross-functional collaboration

Attention to detail

MS Office (Excel/PowerPoint)

Education

B.Tech / B.E. Electrical / EEE / Electronics

Tools

MS Office

Excel

PowerPoint

Job description

Summary of Work Environment and Work Performed:

The position involves working in a dynamic industrial and service-oriented environment, coordinating with customers, Sales, Service, Engineering, SCM and other internal functions. The role will primarily support aftermarket sales activities for industrial electrical equipment and ensure timely coordination and execution of customer requirements.

Desired Outcome:

• Timely and effective coordination of aftermarket sales activities.
• Improved customer satisfaction and response time.
• Timely submission of quotations and closure of customer enquiries.
• Increased aftermarket sales through spare parts, service contracts, warranty extensions and other service offerings.
• Smooth coordination between customers and internal departments.
• Accurate and timely sales reporting and follow-up of pending activities.

Skills and Abilities:

• Good understanding of industrial electrical equipment and aftermarket services.
• Strong sales coordination and customer-handling skills.
• Good communication and interpersonal skills.
• Good follow-up and coordination skills.
• Ability to work effectively with cross-functional teams.
• Good analytical and problem-solving skills.
• Proficiency in MS Office, particularly Excel and PowerPoint.
• Ability to manage multiple enquiries and activities simultaneously.
• Good documentation and reporting skills.
• Customer-oriented approach with strong attention to detail.

Education: -

B. Tech / B.E. Electrical/ EEE/ Electronics

Essential:

Sales Co-ordination Experience in Electrical Equipment and/or After market sales in Industry segment.

Desired: -

Relevant Work experience in Similar Industry

Experience:

• 3 to 5 years of Experience in Sales/After Market Sales Co-ordination for Products related to Industrial applications
• Good understanding of traditional service business like long terms Contracts, warranty extension, Spare parts etc
• Experience in a service-oriented industry