Sales Coordinator

Pacmac Solution Pvt Ltd; India; On-site; INR 350,000 - 550,000; Full time

Job summary

Pacmac Solution Pvt Ltd in India is seeking a Sales Support Coordinator to back the sales team with quotations, proposals, and presentations, and to prepare comprehensive sales documentation.

You will coordinate with customers for follow-ups, gather requirements, and schedule meetings, while maintaining accurate CRM/ERP records and ensuring timely information sharing with internal teams.

Qualifications

• 0–3 years of experience in sales coordination, sales support, customer coordination, or a similar role.
• Experience in B2B sales, industrial machinery, capital equipment, engineering, or manufacturing is preferred.
• Strong communication and interpersonal skills.
• Excellent coordination, follow-up, and organizational abilities.
• Ability to communicate professionally with customers through email, telephone, and online meetings.
• Good working knowledge of MS Office, particularly Excel, Word, and PowerPoint.
• Strong attention to detail and ability to manage multiple tasks and follow-ups simultaneously.
• Comfortable working with CRM or ERP systems for maintaining customer and sales records.
• Ability to coordinate effectively across Sales, Technical, Design, Costing, and Project teams.
• Proactive, systematic, and customer-oriented approach to work.

Responsibilities

• Support the sales team with quotations, proposals, presentations, and sales documentation.
• Coordinate with customers for routine follow-ups, documentation, meeting schedules, and information requirements.
• Maintain regular communication with existing and prospective customers and ensure timely follow-up on pending actions.
• Coordinate with technical, design, costing, and project teams to collect information required by the sales team and customers.
• Maintain accurate customer, inquiry, quotation, and follow-up records in the CRM/ERP system.
• Track quotations and proposals and coordinate follow-up actions with the respective Sales Executive or Sales Manager.
• Schedule customer meetings, demonstrations, factory visits, and internal sales discussions.
• Support trade show planning, customer invitations, appointment scheduling, and post-event follow-ups.
• Ensure timely sharing of technical documents, presentations, commercial documents, and other information requested by customers.

Skills

Communication

Interpersonal skills

Coordination

Organization

Multitasking

Email/Phone professionalism

Tools

CRM/ERP

MS Office

Job description

About the role

• Support the sales team with quotations, proposals, presentations, and sales documentation.


• Coordinate with customers for routine follow-ups, documentation, meeting schedules, and information requirements.


• Maintain regular communication with existing and prospective customers and ensure timely follow-up on pending actions.


• Coordinate with technical, design, costing, and project teams to collect information required by the sales team and customers.


• Maintain accurate customer, inquiry, quotation, and follow-up records in the CRM/ERP system.


• Track quotations and proposals and coordinate follow-up actions with the respective Sales Executive or Sales Manager.


• Schedule customer meetings, demonstrations, factory visits, and internal sales discussions.


• Support trade show planning, customer invitations, appointment scheduling, and post-event follow-ups.


• Ensure timely sharing of technical documents, presentations, commercial documents, and other information requested by customers.

Requirements

• 0–3 years of experience in sales coordination, sales support, customer coordination, or a similar role.


• Experience in B2B sales, industrial machinery, capital equipment, engineering, or manufacturing is preferred.


• Strong communication and interpersonal skills.


• Excellent coordination, follow-up, and organizational abilities.


• Ability to communicate professionally with customers through email, telephone, and online meetings.


• Good working knowledge of MS Office, particularly Excel, Word, and PowerPoint.


• Strong attention to detail and ability to manage multiple tasks and follow-ups simultaneously.


• Comfortable working with CRM or ERP systems for maintaining customer and sales records.


• Ability to coordinate effectively across Sales, Technical, Design, Costing, and Project teams.


• Proactive, systematic, and customer-oriented approach to work.