Key Responsibilities
- Build and maintain strong relationships with referring doctors, clinics, nursing homes, diagnostic centers, and healthcare providers.
- Conduct regular visits to physicians and referral partners to promote hospital services, specialty programs, and key consultants.
- Track referral trends and identify opportunities to increase referral volumes.
- Coordinate with medical and operational teams to ensure seamless referral patient management.
- Organize Continuing Medical Education (CME) programs, doctor meetings, and healthcare networking events.
Neighborhood Marketing
- Develop and execute neighborhood outreach programs to increase brand awareness and patient engagement.
- Establish partnerships with residential associations, schools, educational institutions, and community groups.
- Organize health camps, wellness talks, screening programs, and awareness campaigns in targeted localities.
- Promote hospital services through direct community interactions and local marketing activities.
- Identify new opportunities for healthcare outreach within the assigned territory.
Business Development & Relationship Management
- Generate leads for health check-ups, specialty consultations, and corporate health programs.
- Maintain a database of referral partners, community contacts, and key stakeholders.
- Monitor competitor activities and market trends within the locality.
- Prepare periodic reports on referral generation, outreach activities, and conversion rates.
- Coordinate with digital and branding teams for localized marketing initiatives.
Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong networking and relationship-building abilities.
- Knowledge of healthcare services and hospital operations.
- Presentation and public speaking skills.
- Ability to plan and execute community engagement activities.
- Proficiency in MS Office and CRM tools.
- Strong analytical and reporting skills.
- Ability to travel extensively within the assigned territory.
Key Performance Indicators (KPIs)
- Monthly referral volume growth.
- Number of active referral partners onboarded.
- Community outreach programs conducted.
- Health camp participation and lead conversions.
- Corporate and institutional tie-ups established.
- Patient conversion and retention rates.
- Revenue contribution from referral and neighborhood marketing.