Executive – Quick Commerce Operations

V Guard; Gurugram District; On-site; INR 300,000 - 450,000; Full time

Job summary

V Guard is seeking a proactive Operations Support professional to drive day-to-day quick commerce operations across Blinkit, Zepto, and Instamart. You will coordinate with internal teams and marketplace partners to ensure smooth order processing, inventory management, reporting, and account operations.

Ideal candidates have 0–2 years in e-commerce operations, MIS reporting, or sales coordination, with strong Excel and data accuracy skills.

Qualifications

• Bachelor’s degree in Commerce, Business, Engineering, Management, or related field.
• 0–2 years in e-commerce ops, MIS reporting, or sales coordination.
• Proficient Excel and data entry skills.

Responsibilities

• Support daily operations for Blinkit, Zepto, and Instamart.
• Track sales performance and maintain operational trackers.
• Coordinate with account managers for issue resolution and follow-ups.
• Process customer POs and maintain order records.
• Coordinate with SCM, Commercial, Warehouse, and Logistics teams for timely fulfilment.
• Track dispatches, deliveries, and order status updates.
• Monitor inventory levels and stock availability.
• Follow up on replenishment requirements with internal teams.
• Help minimize stock-outs and ensure healthy inventory levels.
• Prepare daily, weekly, and monthly sales reports.
• Maintain data trackers, dashboards, and account-wise MIS.
• Ensure accuracy of business data and reporting.
• Maintain records of claims, deductions, and recoveries.
• Support reconciliation and documentation activities.
• Coordinate with finance and commercial teams for closures.
• Work closely with Supply Chain, Finance, Marketing, and Logistics teams.
• Ensure timely communication and closure of action items.
• PO Processing Accuracy, Order Fulfilment Tracking, SKU Availability, Inventory Accuracy, Reporting Accuracy & Timeliness, Claim Closure Support, Data Quality & MIS Management

Skills

Excel

Detail-oriented

Communication

Multi-tasking

Analytics & reporting

Education

Bachelor's degree or equivalent

Job description

About the Role

We are looking for a proactive and detail-oriented professional to support the day-to-day operations of our Quick Commerce business across Blinkit, Zepto, and Instamart. The role involves coordination with internal teams and marketplace partners to ensure smooth order processing, inventory management, reporting, and account operations.

This is an excellent opportunity for candidates looking to build a career in E-Commerce, Quick Commerce, Operations, MIS, Sales Coordination, or Supply Chain Support.

Key Responsibilities

Account & Operations Support

• Support daily operations for Blinkit, Zepto, and Instamart.
• Track sales performance and maintain operational trackers.
• Coordinate with account managers for issue resolution and follow-ups.

PO Processing & Order Management

• Process customer POs and maintain order records.
• Coordinate with SCM, Commercial, Warehouse, and Logistics teams for timely fulfilment.
• Track dispatches, deliveries, and order status updates.

Inventory & Availability Management

• Monitor inventory levels and stock availability.
• Follow up on replenishment requirements with internal teams.
• Help minimize stock-outs and ensure healthy inventory levels.

MIS & Reporting

• Prepare daily, weekly, and monthly sales reports.
• Maintain data trackers, dashboards, and account-wise MIS.
• Ensure accuracy of business data and reporting.

Claims & Reconciliation Support

• Maintain records of claims, deductions, and recoveries.
• Support reconciliation and documentation activities.
• Coordinate with finance and commercial teams for closures.

Cross-Functional Coordination

• Work closely with Supply Chain, Finance, Marketing, and Logistics teams.
• Ensure timely communication and closure of action items.

Key Performance Indicators (KPIs)

• PO Processing Accuracy
• Order Fulfilment Tracking
• SKU Availability
• Inventory Accuracy
• Reporting Accuracy & Timeliness
• Claim Closure Support
• Data Quality & MIS Management

Desired Candidate Profile

Education

• Bachelor's degree in Commerce, Business, Engineering, Management, or related fields.

Experience

0-2 years of experience in any of the following:

• E-Commerce Operations
• Quick Commerce Operations
• MIS Reporting
• Sales Coordination
• Data Entry & Back-office Operations
• Supply Chain Coordination
• Customer Operations Support

Skills Required

• Good Excel skills
• Strong attention to detail and data accuracy
• Good communication and coordination skills
• Ability to manage multiple tasks and follow-ups
• Analytical and reporting capabilities

What Success Looks Like

• Accurate and timely PO processing.
• Reliable MIS reporting with minimal errors.
• Effective coordination with internal teams and marketplace partners.
• Strong inventory tracking and availability management.
• Timely closure of operational issues and claims.