Senior Executive Ecommerce

Kores; Mumbai; On-site; INR 550,000 - 850,000; Full time

Job summary

Kores is seeking an experienced E-commerce Operations professional in Mumbai to manage PO processing, GRN and debit note tracking, product listing management, and shipment coordination across multiple marketplaces. You will collaborate with internal teams to ensure timely order execution, accurate records, and compliant listings.

Ideal candidates have 2–5 years in e-commerce or supply chain coordination, with familiarity of platforms like Amazon, Flipkart, and Shopify, and exposure to SAP or

Qualifications

• 2–5 years of experience in E-commerce Operations or supply chain coordination.
• Experience with Amazon, Flipkart, Blinkit, Zepto, Instamart, Shopify is preferred.
• Exposure to ERP systems such as SAP and marketplace seller portals is a plus.

Responsibilities

• Process Purchase Orders from existing and new E-commerce portals within defined timelines.
• Verify PO details, quantities, pricing, and delivery schedules before processing.
• Maintain accurate PO records and operational trackers.
• Coordinate with internal teams for timely order execution and fulfilments.
• Update Goods Receipt Note (GRN) entries in trackers and maintain documentation for inward transactions.
• Monitor GRN discrepancies and coordinate timely resolution.
• Maintain and update the Debit Note tracker and coordinate with vendors, warehouse, and accounts teams for resolution.
• Track pending Debit Notes and ensure closure within agreed timelines.
• Coordinate purchase return requests with vendors and logistics partners; arrange return pickups and document sharing.
• Create, update, and maintain product listings across E-commerce and Quick Commerce platforms; ensure accuracy of information, images, pricing, and catalog details.
• Coordinate with Product, Marketing, and Design teams for new listings and catalog updates; monitor listing quality and marketplace standards.
• Schedule PO appointments as per shipment plans; coordinate with warehouse and logistics teams for timely dispatches; monitor appointment schedules and shipment status.

Skills

E-commerce operations

Marketplace coordination

Tools

SAP ERP

Job description

Key Responsibilities:

1. Purchase Order Processing & Order Management

• Process Purchase Orders received from existing and new E-commerce and Quick Commerce portals within defined timelines.
• Verify order details, quantities, pricing, and delivery schedules before processing.
• Maintain accurate PO records and operational trackers.
• Coordinate with internal teams for timely order execution and fulfilments.
• Ensure high processing accuracy and adherence to operational SLAs.

2. GRN & Tracker Management

• Update Goods Receipt Note (GRN) entries accurately in operational trackers.
• Maintain complete documentation and records for all inward transactions.
• Monitor discrepancies related to GRNs and coordinate for timely resolution.
• Ensure tracker accuracy and regular updates for management reporting.

3. Debit Note Management

• Maintain and update the Debit Note tracker on a regular basis.
• Coordinate with vendors, warehouse, and Accounts teams for timely resolution of Debit Note cases.
• Track pending Debit Notes and ensure closure within agreed timelines.
• Maintain proper documentation and reconciliation records.

4. Purchase Return Coordination

• Coordinate purchase return requests with vendors and logistics partners.
• Arrange return pickups and share required documentation within defined timelines.
• Track return status and ensure timely closure of return cases.
• Coordinate with Returns, Warehouse, and Logistics teams to avoid delays and financial losses.

5. Product Listing Management

• Create, update, and maintain product listings across E-commerce and Quick Commerce platforms.
• Ensure accuracy of product information, images, pricing, descriptions, and catalog details.
• Coordinate with Product, Marketing, and Design teams for new product listings and catalog updates.
• Monitor listing quality and ensure compliance with marketplace standards.

6. PO Appointment & Shipment Coordination

• Schedule Purchase Order appointments as per shipment plans.
• Coordinate with warehouse and logistics teams to ensure timely dispatches.
• Monitor appointment schedules and shipment status.
• Resolve operational issues to minimize shipment delays and missed appointment slots.
• Ensure smooth coordination with marketplace partners for on-time deliveries.

Preferred Experience:

• 2–5 years of experience in E-commerce Operations, Marketplace Operations, or Supply Chain Coordination.
• Experience working with Amazon, Flipkart, Blinkit, Zepto, Instamart, Shopify, or similar marketplaces will be preferred.
• Exposure to ERP systems such as SAP and marketplace seller portals will be an added advantage.

Key Deliverables:

• Ensure timely and accurate Purchase Order processing.
• Maintain accurate GRN, Debit Note, and operational records.
• Coordinate efficient purchase returns and shipment scheduling.
• Maintain error-free product listings across marketplaces.
• Support smooth and efficient day-to-day E-commerce operations while ensuring high service levels and operational compliance.