EXECUTIVE N - SERVICES

Asian Paints Limited; Jammu district; On-site; INR 350,000 - 500,000; Full time

Job summary

Asian Paints Limited in Jammu region invites a dynamic Sales Leader to head Customer Associates and Sales Associates, driving value delivery, process adherence, and active promotion of key products at sites.

The role focuses on monitoring field activities, ensuring timely site visits, managing dealer relationships, and guiding teams on product pitching. Reporting lines go to SSE, UH and central functions, with a emphasis on hitting monthly objectives.

Qualifications

• Graduate degree with 50% marks
• 1-2 years sales experience
• Good communication and presentation skills

Responsibilities

• Lead a team of CAs & SAs to ensure value delivery and process adherence.
• Monitor daily activities and ensure on-time visits and follow-ups.
• Drive usage of focus products at sites; manage dealer interactions.
• Provide data reporting to SSE, UH and central function.

Skills

Sales experience

Team coordination

Dealer management

Education

Graduate degree

Job description

Lead the team of Customer Associates & Sales Associates in the region / allocated territory to ensure their performance in terms of delivering value, adherence to processes and guidelines at the sites, driving the usages of key / focus products at the sites, interact and manage dealers as and when required. Reporting of data as required to SSE, UH & central function.

Business Responsibility Areas

• Monitoring daily updates of all activities on the Paint Assist app.
• Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).
• Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives
• Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)
• Prompt updation of records of the new joinees/exits at a CA/SA level to SSE
• Handling escalated customer & dealer complaints ensuring high satisfaction scores
• Executing business generation initiatives in the assigned territory to generate business
• In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.
• Provide guidance to customer associates for pitching & conversion of focus products at the sites.
• Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.
• Monitoring all ongoing / WIP sites to ensure on time work completion.

Qualifications

• Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)
• Minimum of 50% marks throughout education without any backlogs

Previous Experience

• 1-2 years of experience in sales function in any organization