The Executive – L&D Operations sits within LLTC and runs the day-to-day machinery behind the Yam-Niyam L&D processes – LMS/LXP administration, onboarding and learning-pathway coordination, training calendar and delivery logistics, certification and compliance tracking, and feedback/data reporting. The role executes and coordinates high-volume operational work; it does not own framework design, vendor contract negotiation, budget approval, or leadership-facing program strategy, which sit with the L&D Manager/Head.
Role Summary
The Executive – L&D Operations sits within LLTC and runs the day-to-day machinery behind the Yam-Niyam L&D processes – LMS/LXP administration, onboarding and learning-pathway coordination, training calendar and delivery logistics, certification and compliance tracking, and feedback/data reporting. The role executes and coordinates high-volume operational work; it does not own framework design, vendor contract negotiation, budget approval, or leadership-facing program strategy, which sit with the L&D Manager/Head.
Key Responsibilities
Learning Operations & LMS/LXP Administration
- Administer the LMS/LXP: configure user roles, upload and tag approved content by competency/role, set access permissions, and maintain version control
- Support content migration, pilot testing, and end-user training during platform rollouts or upgrades
- Conduct periodic content repository audits, archive outdated material, and track content usage metrics
- Coordinate with IT on system issues and maintain day-to-day health of the content repository
Onboarding & Learning Pathways
- Coordinate induction logistics: schedule sessions, prepare induction kits, assign system/application access, and run the induction feedback survey
- Map new joiners to the right learning pathway, assign it in the LMS, set completion timelines, and track progress
- Send completion reminders, escalat non-completion to managers, and update learner records
- Support documentation of 30-60-90 day plan check-ins and goal-setting records in the PMS
Training Calendar, Delivery & Program Coordination
- Confirm training batches and participants; coordinate trainers, venues and logistics for bootcamps, technical training, and LLTC programs
- Send joining instructions, collect attendance, issue completion certificates, and update training records
- Schedule recurring technical training slots and role/specialised certification pathways; track exam schedules and process reimbursements where applicable
- Consolidate training needs survey responses and feed data into the annual training calendar draft
Certification & Compliance Tracking
- Track completion of role certification and specialised certification pathways; validate and update employee competency records
- Schedule and coordinate compliance training (e.g., POSH) and culture training sessions; record attendance and completion
- Escalate non-completion to P&C and maintain compliance completion filing
- Support internal/external L&D process audits: sample-check training records and verify compliance documentation
Feedback, Data & Reporting
- Design and circulate post-training feedback forms; collect responses via Teams/email and send thank-you reminders within 24 hours
- Consolidate feedback, assessment and certification data; maintain the live feedback-trends dashboard
- Pull and update the L&D analytics dashboard; validate data accuracy against source records
- Support training evaluation by consolidating feedback and outcome data for review
Vendor, Budget & Documentation Support
- Process training request forms, coordinate vendor logistics and onboarding, and process vendor invoices and payouts
- Track budget utilisation against the training calendar and flag variances
- Draft and roll out L&D communications (calendar updates, program announcements) across channels per the communication schedule; track reach and respond to employee queries
- Maintain training records, filing/archival systems, and data-privacy compliance across learner records
Qualifications & Experience
- Graduate/postgraduate degree in HR, Learning & Development, Business Administration, or a related field
- 2 years of experience in L&D operations, training coordination, or HR operations, preferably in a manufacturing, EPC/MEP, or industrial services environment
- Hands-on experience administering an LMS/LXP platform (content upload, user management, reporting)
- Working knowledge of the training lifecycle: needs identification, calendar planning, delivery coordination, and evaluation
Skills & Competencies
- Strong coordination and follow-up skills; comfortable managing multiple training batches, deadlines and stakeholders concurrently
- Proficiency in Excel/data consolidation and dashboard reporting
- Clear written communication for training communications, joining instructions and feedback summaries
- Attention to detail for compliance tracking, records maintenance and audit readiness
- Working familiarity with LMS/LXP systems and basic content tagging/taxonomy
- Collaborative approach to working with trainers, vendors, P&CBPs and IT
Reporting Line & Key Interfaces
- Reports to the L&D Manager/Head, L&OD (LLTC)
- Key interfaces: P&C Business Partners, functional trainers/facilitators, external training vendors, IT (for LMS/system issues), and Corporate Communications (for L&D communications rollout)