Executive Inside Sales & Operations

Galaxy Freight Pvt. Limited; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Galaxy Freight Pvt. Limited in Mumbai seeks an Inside Sales & Operations professional with 2–5 years of experience to generate sales and manage client relationships. You will coordinate with internal teams to ensure timely service and target achievement, while handling quotations and CRM updates.

The role requires a Graduate and strong communication, negotiation, and organizational skills to drive business growth and customer satisfaction.

Qualifications

• Graduate with 2–5 years of relevant inside sales/operations experience.
• Strong communication, negotiation and interpersonal skills.
• Proficient in MS Office and CRM software.

Responsibilities

• Generate sales and identify potential clients.
• Build and maintain strong customer relationships.
• Handle customer requirements and day-to-day sales operations.
• Co-ordinate with internal teams for timely service and targets.
• Prepare quotations, proposals and sales documents.
• Maintain accurate records in CRM and follow up to close enquiries.

Skills

Communication

Negotiation

Relationship management

CRM software

MS Office

Lead generation

Time management

Teamwork

Sales operations

Quotations

Customer service

Education

Graduate

Tools

CRM software

MS Office Suite

Job description

We are seeking a motivated and customer-focused professional for the Inside Sales & Operations role. The candidate will be responsible for generating sales, identifying potential clients, building strong customer relationships, handling customer requirements, and supporting day-to-day sales operations. The role involves co-ordinating with internal teams to ensure timely service, achieve sales targets, and contribute to business growth.

Job Category: Sales & Marketing

Job Type: Full Time

Job Location: Mumbai

Qualification: Graduate

Experienced Required: 02-05 years

Requirements

• Strong communication, negotiation, and interpersonal skills.
• Good customer handling and relationship management skills.
• Self-motivated with the ability to work independently as well as in a team.
• Excellent organizational and time-management skills.
• Proficient in MS Office Suite and CRM software.
• Strong follow-up skills with a result-oriented approach.
• Candidates with experience in sales and operations will be preferred.
• Identify and engage potential clients through calls, emails, online platforms, and other channels.
• Generate leads, understand customer requirements, and convert enquiries into business opportunities.
• Build and maintain strong relationships with existing and prospective customers.
• Prepare and share quotations, proposals, and other required sales documents.
• Follow up with customers regularly and ensure timely closure of enquiries.
• Co-ordinate with internal teams to ensure smooth execution of customer requirements.
• Handle day-to-day sales and operational activities related to customer accounts.
• Maintain accurate records of enquiries, follow-ups, quotations, and sales activities in CRM.
• Achieve individual and team sales targets and contribute towards revenue growth.
• Address customer queries and co-ordinate for timely resolution to ensure customer satisfaction.
• Monitor market trends, customer requirements, and competitor activities.
• Support the sales team in expanding the company’s market presence and customer base.