ESP Engineered is looking for a Customer Handling Executive in Pune District, Maharashtra. The role involves attending to walk-in clients, providing detailed project information, and maintaining records in CRM. Applicants should have 2-4 years of experience in customer handling, preferably in real estate, with good communication and presentation skills. A pleasant personality and a customer-centric approach are essential for this position.
Qualifications
2-4 years of experience in customer handling/front desk, preferably in real estate.
Good communication and presentation skills are essential.
Pleasant personality with a strong customer-centric approach.
Responsibilities
Attend walk-in clients at the site/sales office.
Provide detailed project information to customers.
Maintain visitor records and lead data in CRM.
Coordinate with sales team for site visits and follow-ups.
Handle basic customer queries and support.
Skills
Good communication skills
Presentation skills
Customer handling
Customer-centric approach
Job description
Responsibilities
Attend walk-in clients at the site/sales office
Provide detailed project information to customers
Maintain visitor records and lead data in CRM
Coordinate with sales team for site visits and follow-ups
Handle basic customer queries and support
Requirements
2–4 years of experience in customer handling/front desk (real estate preferred)
Good communication and presentation skills
Pleasant personality and customer-centric approach