Front Office Executive

Nextenti Tech; Ernakulam; On-site; INR 180,000 - 260,000; Full time

Job summary

Nextenti Tech in India is seeking a professional and customer-focused front office executive to manage front desk operations and provide administrative support. The role emphasizes a positive visitor and staff experience, with a focus on clear communication and multitasking.

The successful candidate will welcome visitors, handle calls and emails, coordinate appointments, maintain records, and collaborate with internal teams to ensure smooth day-to-day office operations while upholding company

Qualifications

• Experience in front desk or reception roles.
• Excellent verbal and written communication abilities.
• Ability to handle multiple tasks with accuracy.
• Professional and courteous demeanor with visitors and staff.

Responsibilities

• Welcome visitors and guests in a courteous, professional manner.
• Manage incoming calls, emails, and other correspondence.
• Schedule and coordinate appointments and meetings.
• Maintain a clean and organized reception area.
• Provide general administrative support and documentation.
• Direct inquiries to appropriate departments.
• Maintain accurate employee, visitor, and office records.
• Coordinate with internal teams for smooth day-to-day operations.
• Ensure compliance with office policies and procedures.
• Organize office events and administrative activities.

Skills

Front desk management

Customer service

Administrative support

Communication skills

Multitasking

Job description

Role & Responsibilities

Job Summary

We are looking for a professional and customer-focused front office executive to manage front desk operations and provide administrative support. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle multiple tasks efficiently while ensuring a positive experience for visitors and employees.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a courteous and professional manner.
• Manage incoming phone calls, emails, and other correspondence.
• Schedule and coordinate appointments, meetings, and conference rooms.
• Maintain a clean, organized, and professional reception area.
• Provide administrative support, including filing, documentation, and record maintenance.
• Handle inquiries and direct them to the appropriate departments.
• Maintain employee, visitor, and office records accurately.
• Coordinate with internal teams to ensure smooth day-to-day office operations.
• Ensure compliance with company policies and front office procedures.
• Assist in organizing office events, meetings, and other administrative activities.