Executive - Front Desk

hfslogistics; Bhiwani district; On-site; INR 200,000 - 350,000; Full time

Job summary

hfslogistics in Haryana is seeking a front office executive to greet walk-ins and coordinate with channel partners, ensuring a professional first impression at the reception.

You will manage registrations, data entry, and CRM-based allocations, support sales visits, and maintain MIS accuracy and data integrity across daily operations in the office. The role requires strong communication and CRM skills.

Qualifications

• 2–4 years of experience in front office or customer handling roles.
• Strong communication, grooming, and interpersonal skills.
• Experience in managing walk-ins and customer coordination.
• Basic computer and CRM handling skills.

Responsibilities

• Act as the first point of contact for all walk-ins and channel partners, ensuring a professional welcome
• Manage walk-in registration, data entry, and allocation through CRM systems
• Ensure seamless coordination between customers and sales teams for site visits
• Deliver a premium front-end customer experience including seating, assistance, and coordination
• Maintain accuracy in MIS, reporting, and customer data management
• Ensure smooth functioning of sales gallery including facilities, cleanliness, and readiness
• Coordinate with housekeeping, vendors, and internal teams for daily operations
• Handle basic customer queries and escape as required

Skills

Walk-in coordination

Communication

Interpersonal skills

CRM handling

Tools

CRM systems

MIS reporting

Job description

Key Responsibilities

• Act as the first point of contact for all walk-ins and channel partners, ensuring a professional welcome
• Manage walk-in registration, data entry, and allocation through CRM systems
• Ensure seamless coordination between customers and sales teams for site visits
• Deliver a premium front-end customer experience including seating, assistance, and coordination
• Maintain accuracy in MIS, reporting, and customer data management
• Ensure smooth functioning of sales gallery including facilities, cleanliness, and readiness
• Coordinate with housekeeping, vendors, and internal teams for daily operations
• Handle basic customer queries and escape as required

Must-Have Criteria

• 2-4 years of experience in front office or customer handling roles
• Strong communication, grooming, and interpersonal skills
• Experience in managing walk-ins and customer coordination
• Basic computer and CRM handling skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.