Job Summary
To be filled up as per the requirement of the Division / unit / function / territory
Basic Information
- Position Title & Designation: Executive - Doctor Referral
- JD Code: shb/xxx/dept/nnn
- Job Family: Business Support
- Department: Corporate Development
- Role Details: To be filled up as per the requirement of the Division / unit / function / territory
- Grade: A3
- Reporting To: Head - Doctor Referral (CD)
Location Details
Country: India
Qualifications
- Basic Qualification / Education / Vocational Training: Graduation in any discipline
- Advanced Qualification / Certification / Specialist Training: MBA (Marketing)
Experience
- Minimum Experience: 1-3 Years
- Specific / Relevant Experience: 2 Years
Functional Skills and Capabilities
- Knowledge about protocols
- Knowledge about hospital standards and specialties
- Knowledge about all avenues
- Awareness about brand promotion and activities
- Knowledge about Shalby s services.
Behavioural
- Responsible in nature
- Procedure-oriented
- Flexibility and adaptability
- Ability to work in pressurized situations
- ExtrovertTarget driven
Objective
To expand market share by exploring all possible opportunities, promoting the hospital specialties by targeting the right audience, improving patient satisfaction, all in accordance with the pre-determined hospital protocols and standards.
Key Responsibilities
- Doctor Referral - Responsible for expanding market share by exploring all possible avenues(PSUs, government, corporate, online marketing)
- Accomplishing daily target of meeting doctors.
- Meeting doctors regularly and getting in touch with doctors untouched for long.
- Explain doctors only about those details they are interested in.
- Generating leads through doctor referrals.
- Liable to expand referral market share
- Promotion of all specialties in respective target audience
- Responsible to achieve specialty wise IP/OP targets
- Conducting CME in presence of particular specialty doctor.
- Creating awareness about different specialties and doctors through Doctor Engagement Activities in all possible ways adhering to the protocol levied for each activity
- Assist in all possible manner for all Branding & Promotion related activities
- Conceptualize, conceive and constructively design marketing campaigns
- Analyzing the markets and competitors in them
- Identify gaps in patient satisfaction and take corrective measures to improve by delighting them
- Meeting KOLs (Key Opinion Leaders) and conducting CME (Continuous Medical Education) programs abiding to the marketing plan and overall organizations objective
- Identifying and mapping target audience for promoting super specialty departments
- Ensuring all activities undertaken are in strict adherence with the brand standard pre-decided in Brand Manual