Executive Back Office PnC Customer Service Only Work From Office Job

EXL; India; On-site; INR 300,000 - 540,000; Full time

Job summary

EXL is seeking a Graduate with knowledge of Property & Casualty Insurance for a backup/support role in India. The candidate will ensure adherence to quality SOPs, manage targets as per SLA, and handle insurance documents with accuracy.

The role requires flexibility to work in a 24/7 environment and a willingness to learn and adapt within a process-driven setting. Experience in US P&C is a plus.

Qualifications

• Knowledge of Property & Casualty Insurance (US P&C) is mandatory.
• Preference if have personal lines policy processing knowledge.
• Proficient in understanding and validating the insurance related documents.
• Should be flexible to work in a 24/7 environment.

Responsibilities

• They manage office systems, coordinate schedules, and provide administrative support.
• They supervise staff, prepare reports, implement policies, and maintain communication.

Skills

P&C knowledge

Policy processing

Documentation validation

Education

Graduate

Job description

Job Description:

• Knowledge of Property & Casualty Insurance (US P&C) is mandatory
• Preference if have personal lines policy processing knowledge
• Ensure adherence to process guidelines as per agreed quality standard on all SOPs
• Ensure that the assigned targets are achieved as per agreed SLA
• Ensure adherence to Company Policies and Procedures
• Proficient in understanding and validating the insurance related documents
• Should be flexible to work in a 24/7 environment

Responsibilities

They manage office systems, coordinate schedules, provide administrative support, supervise staff, prepare reports, implement policies, and maintain effective communication within the organization

Qualifications

Graduate

Requirements: