Executive Back Office PnC Only Work From Office Job

EXL; India; On-site; INR 240,000 - 420,000; Full time

Job summary

EXL in India is seeking a detail-oriented Insurance Process Associate with knowledge of US Property & Casualty insurance. You will support claims processing, validate insurance documents, and ensure adherence to SOPs and SLAs in a 24/7 environment.

Candidates should have a Bachelor's degree with 0–2 years of relevant experience, strong English communication, and good typing speed. The role requires quality-focused, process-driven decision making and solid computer skills.

Qualifications

• Knowledge of Property & Casualty Insurance (US P&C) is mandatory
• Preference if have claims processing knowledge
• Proficient in understanding and validating the insurance related documents
• Should be flexible to work in a 24/7 environment

Skills

Typing speed 30 WPM

Computer proficiency

English communication

Judgment-based processing

Education

Bachelor's degree

Job description

Job Description:

• Knowledge of Property & Casualty Insurance (US P&C) is mandatory
• Preference if have claims processing knowledge
• Ensure adherence to process guidelines as per agreed quality standard on all SOPs
• Ensure that the assigned targets are achieved as per agreed SLA
• Ensure adherence to Company Policies and Procedures
• Proficient in understanding and validating the insurance related documents
• Should be flexible to work in a 24/7 environment

Responsibilities

Skills Technical Skills
High level computer proficiency
Typing speed of 30 WPM with 90% accuracy

Analytical Skills
Able to make decisions following the process guidelines
Judgment based processing while following the procedures

Process Specific Skills
Strong knowledge of Property & Casualty Insurance domain

Soft skills (Desired)
Proficient in judgment based processing
Proficient in English communication

Soft Skills (Minimum)
Good communication skills (writing and verbal)
Good comprehension skills
Candidate should prepare written communication using correct vocabulary (appropriate sentence structure, proper grammar, spelling, punctuation, paragraph size etc.)

Qualifications

Bachelors degree with 0 - 2 years of relevant experience