Insurance Operation - Back Office - Process Associate

Tata Consultancy Services; Kolkata District, Thane, Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Consultancy Services is seeking a Process Associate Insurance Operations for UK shift coverage, focusing on policy servicing, claims, and new business processes. You will ensure accuracy, compliance, and SLA adherence while coordinating with stakeholders.

The role requires 2-6 years in UK Insurance Operations, strong domain knowledge in Life & Pensions, Retirement and related areas, and excellent English communication skills.

Qualifications

• 2-6 years of experience in UK Insurance Operations.
• Experience in Policy Servicing, Claims, or New Business.
• Strong knowledge of Life & Pensions, Retirement, Annuities, or Property and Casualty.
• Excellent English communication skills.
• MS Office proficiency and good typing speed.
• Strong attention to detail and stakeholder management.

Responsibilities

• Handle policy servicing, claims, and new business processes while ensuring accuracy, compliance, and SLA adherence.

Skills

UK Insurance Ops

Policy Servicing & Claims

Life & Pensions Knowledge

English Proficiency

MS Office & Typing

Attention to Detail

Education

Graduate

Tools

MS Office

Job description

Job Role: Process Associate Insurance Operations

Domain: Life & Pensions / Retirement / Annuities / Property and Casualty

Shift: UK Shift

Role: Handle policy servicing, claims, and new business processes while ensuring accuracy, compliance, and SLA adherence.

Mandatory Skills:

• 2-6 years of experience in UK Insurance Operations
• Experience in Policy Servicing, Claims, or New Business
• Strong knowledge of Life & Pensions, Retirement, Annuities, or Property and Casualty
• Excellent English communication skills
• MS Office proficiency and good typing speed
• Strong attention to detail and stakeholder management

Qualification: Graduate in any discipline