Executive Assistant to Managing Director

Ten 11 Hospitality; Gurugram District; Presencial; INR 600.000 - 1.200.000; Tempo integral

Resumo da vaga

Ten 11 Hospitality seeks an experienced Executive Assistant/Operations Coordinator to streamline executive workflows, oversee cross-functional coordination, and manage critical reports. You’ll handle real-time tracking, vendor and stakeholder liaison, and ensure timely delivery of tasks across multiple departments.

The role requires 3–6 years of experience in supporting senior leadership, strong Excel skills (including XLOOKUP and Pivot Tables), and readiness for regional travel and flexible

Qualificações

• 3–6 years of experience in Executive Assistant to senior leadership, Operations Coordinator, or Chief of Staff.
• Experience in F&B, hospitality, multi-unit retail, or high-growth businesses is preferred.
• Strong proficiency in MS Excel, including XLOOKUP, Pivot Tables, and dashboard creation.
• Working knowledge of Google Sheets and task-management tools such as Jira, Monday.com, or equivalent platforms.
• Excellent research, analytical, documentation, and stakeholder-management skills.
• Demonstrated ability to manage multiple priorities, follow up independently, and drive deliverables to completion.
• Strong written and verbal communication skills.
• Willingness to undertake frequent regional travel and work flexible hours in line with business requirements.

Responsabilidades

• Serve as the primary coordination point between the Managing Director and internal and external stakeholders, ensuring alignment.
• Maintain real-time action-item trackers and ensure timely closure of deliverables across departments.
• Follow up with department heads, unit managers, vendors, architects, contractors, and consultants.
• Research operational challenges, evaluate alternatives, and present actionable solutions before escalating matters to leadership.

Conhecimentos

Excel

Pivot Tables

XLOOKUP

Google Sheets

Jira

Monday.com

Stakeholder management

Communication

Travel readiness

Documentation

Formação

Bachelor's or Master's in Business Administration / Hospitality / Finance

Ferramentas

Jira

Monday.com

Google Sheets

Descrição da vaga

Key Responsibilities

1. Executive Coordination & Operational Management

• Serve as the primary coordination point between the Managing Director and internal and external stakeholders.
• Maintain real-time action-item trackers and ensure timely closure of deliverables across departments.
• Follow up with department heads, unit managers, vendors, architects, contractors, and consultants.
• Research operational challenges, evaluate alternatives, and present actionable solutions before escalating matters to leadership.
• Manage Managing Director's personal work assignments like Approval flows of Digital media, initial client meetings etc.

2. MIS, Reporting & Compliance

• Consolidate Daily Sales Reports (DSR), food costs, footfall data, project timelines, and statutory compliance schedules.
• Prepare concise, one-page executive dashboards for management reviews.
• Analyse operational variances, identify budget overruns, track project delays, and flag compliance gaps.
• Develop and maintain structured trackers for approvals, milestones, pending tasks, and departmental follow-ups.

3. Site Visits & Project Coordination

• Accompany the Managing Director on site visits, property audits, and new-unit launches.
• Record meeting minutes, assign action items, and monitor execution against agreed timelines.
• Coordinate with project teams, architects, contractors, consultants, and vendors to resolve operational challenges.
• Track site-level progress and report deviations requiring management attention.

4. Travel & Calendar Management

• Manage end-to-end travel arrangements, including flights, accommodation, itineraries, and local transportation.
• Strategically manage the Managing Director’s calendar, prioritising critical business initiatives.
• Coordinate meetings and ensure effective communication across locations.
• Adapt to changing schedules and operational requirements.

Candidate Requirements

• 3–6 years of experience as an Executive Assistant to senior leadership, Operations Coordinator, or Chief of Staff.
• Experience in F&B, hospitality, multi-unit retail, or high-growth businesses is preferred.
• Strong proficiency in MS Excel, including XLOOKUP, Pivot Tables, and dashboard creation.
• Working knowledge of Google Sheets and task-management tools such as Jira, Monday.com, or equivalent platforms.
• Excellent research, analytical, documentation, and stakeholder-management skills.
• Demonstrated ability to manage multiple priorities, follow up independently, and drive deliverables to completion.
• Strong written and verbal communication skills.
• Willingness to undertake frequent regional travel and work flexible hours in line with business requirements.

Educational Qualification: Bachelor’s or Master’s degree in Business Administration, Hospitality Management, Finance, or a related discipline.

This is a high-accountability, operationally intensive position requiring regular field mobility, flexible working hours, and direct involvement in business execution.

The role is suited to professionals who take ownership, work independently, maintain rigorous follow-up systems, and can balance operational urgency with structured reporting and corporate governance requirements.