Executive Assistant – Executive Operations / CEO Office

Angel and Genie; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Angel and Genie is seeking an Executive Assistant to support the CEO with calendar management, meeting coordination, and high‑level communications. The role involves proactive scheduling, prioritization of engagements, and meticulous follow-up across multiple channels, including email, Slack, and video conferences.

The candidate will maintain a centralized action tracker, coordinate with Sales, Customer Success, Renewals, Development, QA, HR, Marketing, and Accounts, and prepare briefing

Responsibilities

• Own and maintain the CEO's calendar, meetings, appointments, calls and important reminders; proactively avoid conflicts and keep the day organized.
• Schedule internal and external meetings, coordinate participants, create Zoom/Google Meet links, send calendar invitations and confirm important meetings in advance.
• Maintain pending call-backs and appointment requests and follow up until they are completed, rescheduled or consciously closed.
• Support the CEO's email inbox by identifying items requiring CEO decision, EA action, delegation, follow-up or information only.
• Draft routine business emails and prepare clear first drafts for important communications requiring CEO review.
• Monitor authorised WhatsApp, Slack, WATI and other communication channels for important messages, actions and escalations; ensure important communication does not remain unattended.
• Maintain a central CEO Action / Follow-up Tracker with owner, last action, next action, due date, status and CEO involvement required.
• Persistently follow up with internal teams, clients, vendors, consultants and other stakeholders on commitments and deadlines.
• Coordinate across Sales, Customer Success/Support, Renewals, Development, QA, HR, Digital Marketing, Accounts and other functions where an important CEO-level item crosses departments.
• Prepare WAR Day, Sales Review and departmental review information in advance, including completed work, pending items, delays, blockers, risks, previous commitments and decisions required.
• Maintain visibility on important clients, government/stakeholders, partners, vendors and high-value leads requiring CEO involvement; prepare relevant context before interactions and track commitments afterward.

Job description

Key Responsibilities

• Own and maintain the CEO's calendar, meetings, appointments, calls and important reminders; proactively avoid conflicts and keep the day organized.
• Schedule internal and external meetings, coordinate participants, create Zoom/Google Meet links, send calendar invitations and confirm important meetings in advance.
• Maintain pending call-backs and appointment requests and follow up until they are completed, rescheduled or consciously closed.
• Support the CEO's email inbox by identifying items requiring CEO decision, EA action, delegation, follow-up or information only.
• Draft routine business emails and prepare clear first drafts for important communications requiring CEO review.
• Monitor authorised WhatsApp, Slack, WATI and other communication channels for important messages, actions and escalations; ensure important communication does not remain unattended.
• Maintain a central CEO Action / Follow-up Tracker with owner, last action, next action, due date, status and CEO involvement required.
• Persistently follow up with internal teams, clients, vendors, consultants and other stakeholders on commitments and deadlines.
• Coordinate across Sales, Customer Success/Support, Renewals, Development, QA, HR, Digital Marketing, Accounts and other functions where an important CEO-level item crosses departments.
• Prepare WAR Day, Sales Review and departmental review information in advance, including completed work, pending items, delays, blockers, risks, previous commitments and decisions required.
• Maintain visibility on important clients, government/stakeholders, partners, vendors and high-value leads requiring CEO involvement; prepare relevant context before interactions and track commitments afterward.