Executive AR Caller

Access Healthcare; Chennai; On-site; INR 200,000 - 400,000; Full time

Job summary

Access Healthcare in Chennai seeks an AR calling specialist to resolve outstanding accounts receivable issues with healthcare providers. The role involves identifying denials, investigating root causes, appealing denied claims, and implementing corrective actions.

You will collaborate with internal teams to resolve billing discrepancies and ensure accurate patient statements, while maintaining precise records using CRM software.

Qualifications

• 1-3 years of AR calling or similar role in the medical services/hospital industry.
• Strong understanding of denial management processes and regulations (e.g., HIPAA).
• Excellent communication skills for effective interaction with healthcare providers over phone or email.
• Ability to work independently with minimal supervision while meeting productivity targets.

Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies and ensure accurate patient statements.
• Maintain accurate records of all interactions with healthcare providers using CRM software.

Skills

Communication skills

Denial management

HIPAA regulations

Independent worker

Tools

CRM software

Job description

Roles and Responsibilities :

• Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies and ensure accurate patient statements.
• Maintain accurate records of all interactions with healthcare providers using CRM software.

Job Requirements :

• 1-3 years of experience in AR calling or similar role in the medical services/hospital industry.
• Strong understanding of denial management processes and regulations (e.g., HIPAA).
• Excellent communication skills for effective interaction with healthcare providers over phone or email.
• Ability to work independently with minimal supervision while meeting productivity targets.