Senior AR Caller

Think Founders; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Think Founders in Bengaluru, India is seeking an AR Calls Specialist to manage accounts receivable interactions with insurance companies, patients, and other stakeholders. You will investigate denials, appeal when needed, collaborate with internal teams to resolve billing discrepancies, and maintain accurate CRM records of all customer interactions.

Requires 3–4 years experience in US Healthcare and strong knowledge of denial management and voice processes; ability to work in a fast-paced

Qualifications

• 3-4 years of experience in US Healthcare or related field.
• Strong knowledge of AR calling processes, denial management, voice process operations.
• Ability to work effectively in a fast-paced environment with multiple priorities.

Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues with insurance companies, patients, and other stakeholders.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies, ensuring accurate coding and submission of claims.
• Maintain accurate records of all interactions with customers using CRM software.

Skills

AR calling

Denial management

Voice process operations

Multi-tasking

Tools

CRM software

Job description

Roles and Responsibilities :

• Manage AR calls to resolve outstanding accounts receivable issues with insurance companies, patients, and other stakeholders.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams to resolve billing discrepancies, ensuring accurate coding and submission of claims.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 3-4 years of experience in US Healthcare industry or related field.
• Strong knowledge of AR calling processes, denial management, voice process operations.
• Ability to work effectively in a fast-paced environment with multiple priorities.