AR Caller

Careersource; Ernakulam, Coimbatore District; Hybrid; INR 320,000 - 520,000; Full time

Job summary

Careersource is seeking a healthcare AR professional in Kerala to manage outstanding accounts receivable calls, resolve billing discrepancies, and collect payments from patients, insurers, and providers.

You will work closely with medical billing staff, physicians, and patient access representatives to resolve issues, employing excellent communication skills over phone or email and maintaining meticulous CRM records for every interaction.

Qualifications

• Manage outstanding accounts receivable calls, resolve billing discrepancies and collect payments.

Responsibilities

• Manage outstanding accounts receivable (AR) calls to resolve billing discrepancies and collect payments from patients, insurance companies, and healthcare providers.
• Identify and address denial management issues by researching denied claims, appealing rejected claims, and negotiating settlements with payers.
• Collaborate with internal teams such as medical billing staff, physicians, and patient access representatives to resolve account-related issues.
• Utilize strong communication skills to effectively communicate with customers over the phone or through email correspondence.
• Maintain accurate records of all interactions with customers using our CRM system.

Job description

Roles and Responsibilities

• Manage outstanding accounts receivable (AR) calls to resolve billing discrepancies and collect payments from patients, insurance companies, and healthcare providers.
• Identify and address denial management issues by researching denied claims, appealing rejected claims, and negotiating settlements with payers.
• Collaborate with internal teams such as medical billing staff, physicians, and patient access representatives to resolve account-related issues.
• Utilize strong communication skills to effectively communicate with customers over the phone or through email correspondence.
• Maintain accurate records of all interactions with customers using our CRM system.